Cancel your Cloudcraft Subscription

We’re sorry to see you go! Only the Account Owner can cancel a Cloudcraft subscription, which takes effect at the end of the current billing cycle. When you cancel your subscription, your account is downgraded to the free plan.

You won’t lose access to the diagrams you created. However, Infinite Grid blueprints will switch to read-only mode until you subscribe again or change them to the standard grid size, and AWS resources will no longer update.

If you're canceling within our 30-day money-back guarantee period and prefer a refund, reach out to our support team instead.
  1. Navigate to User > Subscription Settings.
  2. Click Cancel subscription.
  3. Optionally, provide feedback on what Cloudcraft can do to be a better fit for you in the future.
  4. Click Cancel my account.
Canceling a subscription doesn't remove your data from our servers; it downgrades your account to our free plan. If you wish to delete your account and all data from our servers, contact our support team; they will be happy to help.