Overview
Datadog Incident Management integrates with popular collaboration tools, such as Slack, Microsoft Teams, Zoom, Jira, Confluence, ServiceNow, Google Meet, and Google Drive.
To integrate Incident Management with a third-party application, install that application’s integration in the Datadog integrations library.
Then, configure the integration for Incident Management by navigating to Incidents > Settings > Integrations.
Slack
For a full overview of Slack configuration options in Datadog Incident Management, including incident declaration, channel automation, message syncing, responder management, and notification settings, see the Slack integration documentation.
Microsoft Teams
For a full overview of Microsoft Teams configuration options in Datadog Incident Management, including incident declaration, channel automation, message syncing, responder management, and notification settings, see Integrate Microsoft Teams with Datadog Incident Management.
Other integrations
In addition to integrating with Slack and Microsoft Teams, Incident Management also integrates with:
- PagerDuty and Opsgenie to send incident notifications to your on-call engineers.
- CoScreen to launch collaborative meetings with multi-user screen sharing, remote control, and built-in audio and video chat.
- Jira to create a Jira ticket for an incident.
- Webhooks to send incident notifications using webhooks (for example, sending SMS to Twilio).
- Statuspage to create and update Statuspage incidents.
- ServiceNow to create a ServiceNow ticket for an incident.
- Zoom to create Zoom meetings for an incident.
Further reading
Additional helpful documentation, links, and articles:
