Troubleshooting the Python Profiler

Missing profiles in the profile search page

If you’ve configured the profiler and don’t see profiles in the profile search page, turn on debug mode and open a support ticket with debug files and the following information:

• Operating system type and version (for example, Linux Ubuntu 20.04)
• Runtime type, version, and vendor (for example, Python 3.9.5)

Refer to the python APM client troubleshooting documentation for additional guidance.

Further Reading

Additional helpful documentation, links, and articles:

APM TroubleshootingDOCUMENTATION