Troubleshooting the Python Profiler

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Missing profiles in the profile search page

If you’ve configured the profiler and don’t see profiles in the profile search page, turn on debug mode and open a support ticket with debug files and the following information:

  • Operating system type and version (for example, Linux Ubuntu 20.04)
  • Runtime type, version, and vendor (for example, Python 3.9.5)

Refer to the python APM client troubleshooting documentation for additional guidance.

Further Reading

Additional helpful documentation, links, and articles:

APM TroubleshootingDOCUMENTATION more more