Zendesk API token is created
Set up the zendesk integration.
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Goal
Detect when an API token is created in Zendesk Admin Center.
Strategy
Monitor Zendesk audit logs to look for events with an @source_label value of "Zendesk API: Active API tokens" and @evt.category:create. API tokens are auto-generated passwords in the Zendesk Admin Center. API tokens can be used to impersonate anyone in the account, including admins.
Triage and response
- Determine if the user
{{@usr.name}} intended to create a new API token. - If the API token is not required for a legitimate business use case, delete the token.
