Mute Issues in Cloud Security Management
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CSM Misconfigurations
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CSM Identity Risks
There may be times when a misconfiguration, issue, or identity risk doesn’t match the use case for your business, or you choose to accept it as a known risk. To ignore them, you can mute the underlying misconfiguration, issue, or identity risk for the impacted resources.
For example, the CSM Misconfigurations rule ‘Block Public Access’ feature is enabled for S3 bucket evaluates whether an S3 bucket is publicly accessible. If you have an S3 bucket with static assets that are meant to be publicly shared, you can mute the misconfiguration for the S3 bucket.
Note: Muting a misconfiguration removes it from the calculation of your posture score.
- On the misconfiguration, vulnerability, or identity risk side panel, find the triage status dropdown for the resource.
- If the side panel contains a single resource, under Next Steps, the dropdown is under Triage.
- If the side panel contains a list of aggregated resources, the dropdown is in the Status column for each resource. Alternatively, you can select one or more resources, then click the Set State dropdown that appears, so you can mute your entire selection at once.
- Open the dropdown with the current triage status and click Muted. The Mute issue window opens.
- Select a reason for the mute; for example, a fix is pending, it’s a false positive, or it’s an accepted risk.
- Enter an optional Description.
- Select the duration of the mute.
- Click Mute. The Mute issue window closes.
Unmute an issue
Muted issues automatically unmute after the specified mute duration expires. You can also manually unmute an issue.
- On the misconfiguration, vulnerability, or identity risk side panel, find the triage status dropdown for the resource.
- If the side panel contains a single resource, under Next Steps, the dropdown is under Triage.
- If the side panel contains a list of aggregated resources, the dropdown is in the Status column for each resource. Alternatively, you can select one or more resources, then click the Set State dropdown that appears, so you can unmute your entire selection at once.
- Click Muted to open the dropdown, then select a new triage status. The triage status updates immediately for the selected resources.
Audit your muted issues
To view your organization’s muted issues:
- By default, all issue explorers hide muted issues. To view muted issues on the Misconfigurations and Identity Risks issue explorers, remove the
@workflow.triage.status:(open OR in-progress)
filter from the search bar. - Depending on the issue explorer you’re using, sort or filter the issues:
- On the Misconfigurations issue explorer, sort by the Muted column.
- On the Misconfigurations or Identity Risks issue explorers, filter issues using the Muted facet.
- On the Vulnerabilities issue explorer, click the Muted tab.
To audit the mute history for a misconfiguration:
- Open the misconfiguration side panel.
- Select the resource with the muted misconfiguration.
- Click the Timeline tab to view a chronological history of the misconfiguration. Hover over a mute or unmute action to view additional details, such as the reason for the mute, how long the mute is intended to last, and who muted it.
Further reading