Business Transaction Tracking
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Business Transaction Tracking monitors the complete processing of individual transactions across synchronous and asynchronous systems to help you meet SLAs and regulatory requirements.
With DSM’s transaction tracking, you can:
- Monitor end-to-end latency of transactions from receipt to completion, across synchronous and asynchronous data streams processes
- Detect SLO breaches, stuck transactions, and dropped transactions
- Identify transactions breaching SLAs to notify and compensate customers
- Generate transaction ID reports to meet regulatory requirements
- Troubleshoot by inspecting example delayed, stuck, or dropped transaction IDs in APM, logs, or internal databases
Data Streams Monitoring (DSM) extracts transaction IDs from sync (like HTTP request/response) and async (like Kafka produced/consumed) message headers. When an individual transaction’s ID is available in headers across all services with a checkpoint, DSM can follow the transaction across these services until its completion.
Create a transaction pipeline
- Navigate to Data Streams Monitoring > Transactions. You must complete the form to access this page.
- Select Create Transaction Pipeline.
- In the modal, define:
- Pipeline Name: A name for your pipeline
- Steps to track transactios across services. For each step, select a Service, an Environment, and an Extractor Type. Define a Header Name.
- Click Save and Continue.
- Verify your checkpoints. If any checkpoints require configuration, copy and paste the provided environment variables into your service deployment.
- Click Done.
After you create a pipeline, you can view its detail page to monitor SLO breaches, success rate, and latency, and explore SLO-breaching transaction IDs.