You can now use your webhook as a notification channel in your monitor. Assuming the name of your webhook is SIGNL4, send notifications using @webhook-SIGNL4. When the conditions of the monitor apply, your team receives a new SIGNL4 alert.
You can alert your SIGNL4 team about new Incidents in Datadog. Incidents that get resolved in Datadog automatically close the alert in SIGNL4. In order to do so, configure the following:
You can create a rule in Datadog under Monitors -> Settings (Incidents) Rules. In the rule, you specify the criteria, for example, the severity, service, etc. For the “Other attributes”, it is recommended to use “state:active” to trigger a new alert and “state:resolved” to close the alert. Under “Notify”, select your SIGNL4 incident webhook as created above.
If you create a new incident, your SIGNL4 team receives an alert. If you acknowledge or close the alert in the SIGNL4 app, the incident status is be set to Stable or Resolved.
Also, if you set the incident status to Resolved in Datadog, this closes the alert in SIGNL4.
Status updates for Datadog incidents
For Datadog incidents, you can update the status to Stable or Resolved directly from your SIGNL4 app by acknowledging or closing the respective alert.
In order to configure this back channel, go to your SIGNL4 web portal and then to Teams -> Apps. Search for the Datadog connector app and click “Create” there. You can find more information directly within the app settings.