SIGNL4 for Datadog

SIGNL4 for Datadog

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Overview

Use the SIGNL4 integration to send Datadog alerts to SIGNL4 teams and seamlessly take actions on these alerts within the SIGNL4 app.

Connect SIGNL4 to Datadog in order to:

  • Trigger and resolve incidents from Datadog
  • Tackle incidents and set up escalation policies as they occur
  • Set up a daily reminder of who is on-call

SIGNL4 App

Setup

SIGNL4

Follow these steps in SIGNL4:

  1. Use your existing account or create a SIGNL4 account at signl4.com.

  2. In your SIGNL4 app find your SIGNL4 webhook address including your team secret under Settings -> APIs.

Datadog

Follow these steps in Datadog:

  1. Navigate to the Webhooks Integration tile.

  2. On the Configuration tab, scroll down and click New.

  3. Under New Webhook, enter a meaningful Name and use the SIGNL4 Webhook URL (created above) including your team secret, for example:

    https://connect.signl4.com/webhook/<team-secret>?ExtIDParam=alertId&ExtStatusParam=alertTransition&ResolvedStatus=Recovered
    

    Replace <team-secret> with your SIGNL4 team secret here.

    SIGNL4 Webhook

  4. Copy-paste the following JSON in the Payload text box:

    {
        "title": "$EVENT_TITLE",
        "message": "$TEXT_ONLY_MSG",
        "link": "$LINK",
        "priority": "$ALERT_PRIORITY",
        "host": "$HOSTNAME",
        "alertScope": "$ALERT_SCOPE",
        "alertStatus": "$ALERT_STATUS",
        "alertId": "$ALERT_ID",
        "alertTransition": "$ALERT_TRANSITION",
        "X-S4-SourceSystem": "Datadog",
        "date": "$DATE",
        "org": {
            "id": "$ORG_ID",
            "name": "$ORG_NAME"
        },
        "id": "$ID"
    }
    
  5. Click on Save to complete the service integration.

For more details, see Mobile alerting with tracking & escalation for Datadog.

Data Collected

Metrics

The SIGNL4 integration does not include any metrics.

Events

SIGNL4 triggered and resolved events appear in your SIGNL4 app and web portal.

Service Checks

The SIGNL4 integration does not include any service checks.

Troubleshooting

Need help? Contact SIGNL4 Support.