PagerDuty

Crawler

Overview

Connect PagerDuty to Datadog in order to:

• Trigger and resolve incidents from your stream by mentioning @pagerduty in your post
• See incidents and escalations in your stream as they occur
• Get a daily reminder of who’s on-call

Setup

Check out this documentation from Pagerduty.

Data Collected

Metrics

The PagerDuty integration does not include any metrics.

Events

Your PagerDuty Triggered/Resolved events appears in your Event Stream

Service Checks

The PagerDuty integration does not include any service checks.

Troubleshooting

How do I automatically resolve a PagerDuty service when a monitor recovers?

You must include the PagerDuty notification in the {{#is_recovery}} context of your Say what’s happening section of your monitor as follows:

{{#is_recovery}}

    This notification will only occur if the monitor resolves.
    If  @pagerduty-trigger was triggered for the alert, it'll be resolved as well

{{/is_recovery}}

How do I send a message/notification to a specific Pager Duty service when multiple are integrated ?

Use @pagerduty-[serviceName] in your monitor message. If you start typing it in your monitor Say what’s happening section, you should see it autocomplete.

Why my alert description is truncated in PagerDuty ?

Datadog has an upper limit on your monitor notification lengths sent to PagerDuty. The limit is at 1024 characters.