Salesforce Shield alert on anomaly event

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Goal

Detect when Salesforce Shield generates an anomaly- or security-related alert.

Strategy

Using logs generated by Salesforce Shield, this rule monitors for the following events:

  • ApiAnomalyEventStore
  • CredentialStuffingEventStore
  • GuestUserAnomalyEventStore
  • LoginAnomalyEventStore
  • ReportAnomalyEventStore
  • SessionHijackingEventStore

To learn more, see the Salesforce Shield documentation.

Triage and response

  • Examine the associated user id and triggering security event within the Salesforce audit logs.
  • Determine if the type of anomaly event and pivot to related logs.
  • If alert detected suspicious or malicious behavior, revoke permissions and review audit logs for access events. If external access events occurred, initiate your incident response plan.