You must configure your profile settings before you can receive On-Call Pages. Your profile includes settings for contact methods, testing those methods, and notification preferences. These ensure that you receive timely and effective Pages.
Go to My On-Call Profile to configure your settings.
- You must manually add your email or phone number.
- If the Datadog mobile app is installed on your device, your device appears automatically in this list. Check your settings in the mobile app to ensure that your device can receive notifications.
- Datadog recommends that you test each of your contact methods. Hover over your contact method for test options.
Notification preferences
Configure Notification Preferences to control when and how you receive On-Call related notifications, depending on the urgency of the Page.
Other notifications
Under Other Notifications, you can opt to receive a Shift reminder before your On-Call shift begins.
Supported notification methods
Datadog supports:
- Push notifications through the Datadog mobile app
- Emails (HTML or text format)
- SMS
- Phone calls
Further Reading
Additional helpful documentation, links, and articles:
