Okta MFA reset for user





Set up the okta integration.


Detect when the multi-factor authentication (MFA) factors for an enrolled Okta user are reset.


This rule lets you monitor the following Okta event to determine when a user’s MFA factors are reset:

  • user.mfa.factor.reset_all

An attacker may attempt to reset MFA factors in a bid to access other user accounts by registering new attacker-controlled MFA factors.

Triage and response

  1. Determine if the user: {{@usr.email}} should have reset the MFA factors of the targeted user.
  2. If the change was not made by the user:
    • Disable the affected user accounts.
    • Rotate user credentials.
    • Return targeted users MFA factors to the last known good state.
    • Begin your organization’s incident response process and investigate.
  3. If the change was made by the user:
    • Determine if the user was authorized to make that change.
    • If Yes, ensure the targeted user has new MFA factors assigned in accordance with organization policies.
    • If No, verify there are no other signals from the Okta administrator: {{@usr.email}}.