---
title: Troubleshooting Unity SDK Issues
description: Learn how to troubleshoot issues with Unity Monitoring.
breadcrumbs: >-
  Docs > RUM & Session Replay > Application Monitoring > Unity Monitoring >
  Troubleshooting Unity SDK Issues
---

# Troubleshooting Unity SDK Issues

## Overview{% #overview %}

If you experience unexpected behavior with Datadog RUM, use this guide to resolve those issues. If you continue to have trouble, contact [Datadog Support](https://docs.datadoghq.com/help) for further assistance.

## Set sdkVerbosity for easier debugging{% #set-sdkverbosity-for-easier-debugging %}

If you're able to run your app, but you are not seeing the data you expect on the Datadog site, try adding the following to your code as part of initialization:

```cs
DatadogSdk.Instance.SetSdkVerbosity(CoreLoggerLevel.Debug);
```

This causes the SDK to output additional information about what it's doing and what errors it's encountering, which may help you and Datadog Support narrow down your issue.

## The SDK is not sending data{% #the-sdk-is-not-sending-data %}

{% alert level="info" %}
Datadog does not support sending data from the Unity Editor, only from iOS and Android simulators, emulators, and devices.
{% /alert %}

If you're not seeing any data in Datadog:

1. Make sure you are running your app on an iOS or Android simulator, emulator, or device, and not from the editor.

1. Check that you have set the `TrackingConsent` as part of your initialization. Tracking consent is set to `TrackingConsent.Pending` during initialization, and needs to be set to `TrackingConsent.Granted` before Datadog sends any information.

   ```cs
   DatadogSdk.Instance.SetTrackingConsent(TrackingConsent.Granted);
```

## Further Reading{% #further-reading %}

- [Source code for dd-sdk-unity](https://github.com/DataDog/dd-sdk-unity)
- [Package URL for Unity SDK](https://github.com/DataDog/unity-package)
- [Learn about Unity Monitoring](https://docs.datadoghq.com/real_user_monitoring/unity/)