RUM & Session Replay

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What is Real User Monitoring?

RUM Dashboard

Datadog’s Real User Monitoring (RUM) gives you end-to-end visibility into the real-time activity and experience of individual users. RUM solves four types of use cases for monitoring web and mobile applications:

  • Performance: Track the performance of web pages, mobile application screens, user actions, network requests, and your frontend code.
  • Error Management: Monitor the ongoing bugs and issues and track them over time and versions.
  • Analytics / Usage: Understand who is using your application (country, device, OS), monitor individual users journeys, and analyze how users interact with your application (most common page visited, clicks, interactions, and feature usage).
  • Support: Retrieve all of the information related to one user session to troubleshoot an issue (session duration, pages visited, interactions, resources loaded, and errors).

A user session is a user journey on your web or mobile application lasting up to four hours. A session usually includes pageviews and associated telemetry. If a user does not interact with an application for 15 minutes, the session is considered complete. A new session starts when the user interacts with the application again.

What is Session Replay?

Datadog’s Session Replay allows you to capture and visually replay the web browsing experience of your users.

Combined with RUM performance data, Session Replay is beneficial for error identification, reproduction, and resolution, and provides insights into your web application’s usage patterns and design pitfalls.

Get started

Select an application type to start collecting RUM data:

browser
android
ios
react native
flutter
android tv
tv OS
Roku
rum-unity
Kotlin Multiplatform

Capabilities and platform support

Note: The Datadog Flutter SDK is not supported for MacOS, Windows, or Linux.

The following table shows which RUM capabilities are supported on each platform:

FeatureBrowserAndroidiOSFlutterReact NativeRokuNotes
Send logs to Datadog
Distributed tracing of network requestsThe Datadog Roku SDK is only able to track some types of HTTP requests.
Track Views and Actions (RUM)- All actions tracked in Flutter Web are recorded as custom
- Roku supports only manual action tracking.
Feature Flags tracking and release tracking
Error tracking and source mappingOnly partially supported for React Native
Crash tracking, symbolication, and deobfuscation
Stop sessions (Kiosk Monitoring)
Track Events in WebViews
Monitor platform-specific vitals
Global context/attribute tracking in Logs
Client side tracing
Session ReplayMobile Session Replay is in Preview for native mobile apps.
Frustration signalsOnly partially supported for all mobile and Roku devices

Supported endpoints for SDK domains

All Datadog SDKs traffic is transmitted over SSL (default 443) to the following domains:

SiteSite URL
US1https://browser-intake-datadoghq.com
US3https://browser-intake-us3-datadoghq.com
US5https://browser-intake-us5-datadoghq.com
EU1https://browser-intake-datadoghq.eu
US1-FEDhttps://browser-intake-ddog-gov.com
AP1https://browser-intake-ap1-datadoghq.com

Explore Datadog RUM

Access RUM by navigating to Digital Experience > Performance Summary.

Select an application from the top navigation, or follow the setup instructions for browser or mobile to add your first application.

Select a RUM application

Tip: To open RUM from Datadog’s global search, press Cmd/Ctrl + K and search for real user monitoring.

Performance monitoring summary

Browser Performance SummaryMobile Performance Summary
RUM Performance Monitoring summary page for a browser application
RUM Performance Monitoring summary page for a mobile application

The RUM Performance Monitoring summary page provides relevant and actionable insights for both web and mobile applications. You have a tailored experience for each platform that helps you:

  • Focus on key data points by platform, such as the UI latency for web or mobile crashes
  • Monitor application health through familiar KPIs, such as Core Web Vitals for web apps or hang rate for iOS, to assess app reliability
  • Dive into investigations directly from interactive widgets without leaving the page

For web apps, use the search bar to filter data, identify slow pages, and follow the UI to the RUM Optimization Inspect page.

For mobile apps, review recent crashes at the bottom of the page and use the Error Tracking side panel for troubleshooting.

Out-of-the-box dashboards

Analyze information about your user sessions, performance, mobile applications, frustration signals, network resources, and errors collected automatically with out-of-the-box RUM dashboards.

RUM dashboard

RUM Explorer and visualizations

View user sessions in segments, such as checking when latency impacts your premium customers, with visualizations. Explore data, save views, and create monitors on your customized searches.

Integration with logs, APM, and profiler

View your backend traces, logs, and infrastructure metrics down to the exact line of code impacting your application performance, corresponding to user experiences and reported issues.

RUM and APM

Error tracking and crash reporting

Get automated alerts on outliers and groups of errors, timeouts, and crashes to significantly reduce your MTTR with Error Tracking.

Web and mobile vitals

View performance scores and telemetry for browser applications such as Core Web Vitals and Mobile Vitals for iOS and tvOS or Android and Android TV applications.

Web view tracking

Collect information from your native web applications and explore hybrid views with Web View Tracking for iOS and tvOS or Android and Android TV.

Web Views captured in a user session in the RUM Explorer

Explore Datadog Session Replay

Session replays

Watch browser recordings of real users interacting with your website and set privacy controls for your organization.

Developer tools

Access triggered logs, errors, and performance information when troubleshooting application issues using Browser Dev Tools.

Further reading