Troubleshooting

If you experience unexpected behavior using OpenTelemetry with Datadog, this guide may help you resolve the issue. If you continue to have trouble, contact Datadog Support for further assistance.

Different Kubernetes hostname and node name

When deploying in Kubernetes, if the hostname reported by Datadog does not match the expected node name, this is typically the result of missing k8s.node.name (and optionally k8s.cluster.name) tags.

To troubleshoot, make sure your application deployment and Collector are configured correctly.

Configure the k8s.pod.ip attribute for your application deployment:

env:
  - name: MY_POD_IP
    valueFrom:
      fieldRef:
        apiVersion: v1
        fieldPath: status.podIP
  - name: OTEL_RESOURCE
    value: k8s.pod.ip=$(MY_POD_IP)

Enable the k8sattributes processor in your Collector:

k8sattributes:
[...]
processors:
  - k8sattributes

For more information on host-identifying attributes, see Mapping OpenTelemetry Semantic Conventions to Hostnames.

Unexpected hostnames with AWS Fargate deployment

In AWS Fargate environments, an incorrect hostname might be reported for traces.

To troubleshoot, make sure to use the resourcedetection processor in your Collector configuration and enable the ecs detector.

processors:
  resourcedetection:
    detectors: [env, ecs]
    timeout: 2s
    override: false

Gateway collector not forwarding host metadata

In a gateway deployment, you may encounter issues with collecting and forwarding host metadata from agent collectors to Datadog.

To troubleshoot:

  1. Configure agent collectors to collect and forward host metadata:

    processors:
  resourcedetection:
    detectors: [system, env]
  k8sattributes:
    passthrough: true

  2. Configure the gateway collector to extract and forward necessary metadata:

    processors:
  k8sattributes:
    extract:
      metadata: [node.name, k8s.node.name]
  transform:
    trace_statements:
      - context: resource
        statements:
          - set(attributes["datadog.host.use_as_metadata"], true)

exporters:
  datadog:
    hostname_source: resource_attribute

  3. Verify that host metadata is being collected by agent collectors and properly forwarded through the gateway to Datadog.

For more information, see Mapping OpenTelemetry Semantic Conventions to Infrastructure List Host Information.

Further reading

Additional helpful documentation, links, and articles:

OpenTelemetry TroubleshootingEXTERNAL SITE more more