---
isPrivate: true
title: Abnormal.ai - Abuse Mailbox Messages Not Analyzed
description: Learn more about the Abnormal.ai - Abuse Mailbox Messages Not Analyzed pack.
breadcrumbs: >-
  Docs > Observability Pipelines > Packs > Abnormal.ai - Abuse Mailbox Messages
  Not Analyzed
---

> For the complete documentation index, see [llms.txt](https://docs.datadoghq.com/llms.txt).

# Abnormal.ai - Abuse Mailbox Messages Not Analyzed

{% callout %}
# Important note for users on the following Datadog sites: app.ddog-gov.com, us2.ddog-gov.com

{% alert level="danger" %}
This product is not supported for your selected [Datadog site](https://docs.datadoghq.com/getting_started/site.md). ({% placeholder "user-datadog-site-name" /%}).
{% /alert %}

{% /callout %}

## Overview{% #overview %}

{% image
   source="https://docs.dd-static.net/images/observability_pipelines/packs/abnormal_ai_abuse_mailbox_messages.3a105e16ad0cca19550ab7219e329a00.png?auto=format&fit=max&w=850 1x, https://docs.dd-static.net/images/observability_pipelines/packs/abnormal_ai_abuse_mailbox_messages.3a105e16ad0cca19550ab7219e329a00.png?auto=format&fit=max&w=850&dpr=2 2x"
   alt="The Abnormal.ai - Abuse Mailbox Messages Not Analyzed pack" /%}

This pack tracks the backlog of user-reported abuse mailbox messages Abnormal.ai did not analyze.

What this pack does:

- Flags true detection gaps
- Drops phishing simulations
- Counts backlog by reason