Service Level Objectives, or SLOs, are a key part of the site reliability engineering toolkit. SLOs provide a framework for defining clear targets around application performance, which ultimately help teams provide a consistent customer experience, balance feature development with platform stability, and improve communication with internal and external users.
Use the SLO and uptime widget to track your SLOs (Service Level Objectives) and uptime on screenboards and timeboards. You can use SLO by adding a widget to a dashboard, or by going to Datadog’s Service Level Objectives status page to create new SLOs and view all existing ones. Select an existing SLO from the dropdown and display it on any dashboard.
Uptime is defined as the amount of time a monitor was in an up state (OK) compared to down state (non-OK). The status is represented in bars as green (up) and red (down). Example: ’99 % of the time latency is less than 200ms.`
You can also track success rate and metric-based SLIs (Service Level Indicators). Example:
99 % of requests are successful.
Once you have monitors set up, on the Service Level Objectives status page, you can view the overall uptime percentage only—or the overall percentage, plus the uptime for each monitor.
To edit an SLO, hover over the SLO on the right, and click the edit pencil icon.
The Service Level Objectives status page lets you run an advanced search of all SLOs so you can view, delete or edit service tags for selected SLOs in bulk. You can also clone or fully edit any individual SLO in the search results.
Advanced search lets you query SLOs by any combination of SLO attributes:
description- text search
time window- *, 7d, 30d, 90d
type- metric, monitor
tags- datacenter, env, service, team, etc.
To run a search, use the checkboxes on the left and the search bar. When you check the boxes, the search bar updates with the equivalent query. Likewise, when you modify the search bar query (or write one from scratch), the checkboxes update to reflect the change. Query results update in real-time as you edit the query; there’s no ‘Search’ button to click.
To edit an individual SLO, hover over it and use the buttons to the far right in its row: Edit, Clone, Delete. To see more detail on a SLO, click its table row to visit its status page.
When you create or edit an SLO, you can add tags for filtering on the SLO status page.
The overall uptime can be considered as a percentage of the time where all monitors are in the
OK state. It is not the average of the aggregated monitors.
Consider the following example for 3 monitors:
This can result in the overall uptime being lower than the average of the individual uptimes.
You can view, edit your SLO and its properties and see the status over time and the history of your SLO from the SLO status page.
The default SLO view is loaded when you land on the SLO list view.
The default view includes:
Saved views allow you to save and share customized searches in the SLO list view for SLOs that are most relevant for you and your team by sharing:
After you query for a subset of SLOs on the list view, you can now add that query as a saved view.
To add a saved view:
To load a saved view, open the Saved Views panel at the top of the page and select. You can also search for views in the Filter Saved Views search box.
Star saved views to mark them as favorites. Starred saved views are available directly from the main navigation menu.
Copy-paste a saved view short-link to share it with your teammates.
To create a new saved view, click the Save as button at the top of the screen. Give it a name and click Save. Once you are using a saved view, you can update it by selecting that view, modifying the query, and clicking Update.
Saved Views can be deleted directly from the Saved View list. Hover over the name of the saved view to reveal its delete button. Click on it and confirm.
After creating your SLO, you can use the SLO dashboard widget to visualize the status of your SLOs along with your dashboard metrics, logs and APM data. For more information about SLO Widgets, see the SLO Widgets documentation page.
Additional helpful documentation, links, and articles: