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If you experience unexpected behavior with Datadog RUM, use this guide to resolve those issues. If you continue to have trouble, contact Datadog Support for further assistance.
If you’re able to run your app, but you are not seeing the data you expect on the Datadog site, try adding the following to your code as part of initialization:
DatadogSdk.Instance.SetSdkVerbosity(CoreLoggerLevel.Debug);
This causes the SDK to output additional information about what it’s doing and what errors it’s encountering, which may help you and Datadog Support narrow down your issue.
If you’re not seeing any data in Datadog:
Make sure you are running your app on an iOS or Android simulator, emulator, or device, and not from the editor.
Check that you have set the TrackingConsent
as part of your initialization. Tracking consent is set to TrackingConsent.Pending
during initialization,
and needs to be set to TrackingConsent.Granted
before Datadog sends any information.
DatadogSdk.Instance.SetTrackingConsent(TrackingConsent.Granted);