Pingdom Legacy API (V2.1)

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Overview

This integration is deprecated, and the API it relies on could lose support at any time. Use the Datadog Pingdom V3 Integration instead.

Track Pingdom user-centric performance metrics in Datadog, for correlation with other relevant events and metrics.

Datadog tracks the response_time metric for any sites you configure on the Pingdom website.

Pingdom events can be added by configuring the relevant Integration Status Monitor

Metrics can only be imported for Pingdom customers at the Starter level or above.

Setup

Installation

  1. Open the Pingdom integration tile.
  2. Enter the username and password to your Pingdom account. (If you have a Team account, you can use your own credentials and specify the account you wish to pull checks from.)
  3. You can ignore some checks by unchecking them or add some tags to the events that are going to be generated.

Data Collected

Metrics

pingdom.response_time
(gauge)		The HTTP response time for this Pingdom check
Shown as millisecond
pingdom.uptime
(gauge)		The elapsed time since the last HTTP error for this Pingdom check
Shown as second
pingdom.check.status.count
(count)		Count of Pingdom status checks
Shown as check
pingdom.check.error.count
(count)		Count of Pingdom status checks that only have errors
Shown as error
pingdom.transaction.check.status.count
(count)		Count of Pingdom transaction status checks
Shown as check
pingdom.transaction.check.error.count
(count)		Count of Pingdom transaction status checks that only have errors
Shown as error

Events

The Pingdom integration does not include any events.

Service Checks

The Pingdom integration pulls in transaction checks and reports them as service checks.

For the pingdom.status check, the following table explains which Pingdom transaction check results correlate to which Datadog service check results.

Datadog statusPingdom status
OKup
CRITICALdown
WARNINGunconfirmed_down
UNKNOWNunknown, paused

Troubleshooting

Error when updating username or password

You may have seen the following error when saving your Pingdom credentials:

“There was an issue while testing your Pingdom configuration: Not permitted for account type”.

Add the email address of your Pingdom account owner in the (Optional) Account to query field, then save.