Google Meet Incident Management

Supported OS Linux Windows Mac OS

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Overview

Integrate with Google Meet Incident Management to enable one-click and criteria-based Google meeting space creation for Datadog incidents.

Data Collected. This integration collects the Google meeting space name, meetingUri, and meetingCode in order to create a Google meeting on your behalf. Datadog does not retain or use this data obtained through Google Workspace APIs to develop, improve, or train generalized AI and/or ML models.

Setup

Installation

  1. Navigate to the Google Meet Incident Management integration tile.
  2. To begin the installation, click the “Configure” tab.
  3. After reading the instructions in the modal, click Authorize, which redirects you to a Google login page.
  4. Log in to Google with a generic user account. This user will be used to create all Google meeting spaces.
  5. A consent screen appears requesting access to allow Datadog to create Google meeting spaces on behalf of this user. Click Allow.
  6. After you accept the permissions, you’re redirected back to the Google Meet Incident Management integration tile and can begin using Google Meet features for Datadog incidents.

Permissions

Google Meet Incident Management requires the following OAuth scopes.

Scopes

ScopesRequest Reason
https://www.googleapis.com/auth/meetings.space.createdCreate, edit, and see information about your Google Meet conferences created by the app.

Usage

Enabling one-click Google meeting spaces

To enable one-click Google meeting spaces for incidents,

  1. Navigate to the Incident Integration Settings.
  2. Scroll to the Google Meet section.
  3. Enable the Enable Google Meet creation toggle.
  4. Click Save.

After enabling one-click Google meeting spaces, start a Google meeting space by clicking Start Google Meet from the incident header.

You are redirected to instantly join the meeting through the browser.

A Google meeting space is created for an incident

Enabling automatic creation

To enable automatic, criteria-based Google meeting spaces for incidents:

  1. Navigate to the Incident Integration Settings.
  2. Scroll to the Google Meet section.
  3. Enable the Enable Google Meet creation toggle.
    1. Enable the Automatically create Google Meet meetings toggle.
    2. (Optional) Specify the incident criteria that creates a Google meeting space. If left blank, any changes to an incident without an existing Google meeting space will create a Google meeting space.
  4. Click Save.

Enabling automatic creation

Slack bookmark

Add important links from Google Meet to the incident Slack channel’s bookmarks:

  1. Navigate to the Incident Integration Settings.
  2. Scroll to the Slack section.
  3. Enable the Add important links to the incident channel’s bookmarks toggle.

If an incident Slack channel exists, this feature adds a bookmark for the Google meeting space to that channel.

For more information on Slack features, see the Integrations - Slack features documentation.

Removing the App

To uninstall the Google Meet Incident Management integration, navigate to the Google Meet Incident Management tile and click the “Configure” tab. Click Uninstall Integration.

Data Collected

Google Meet Incident Management collects the name, meetingUri, and meetingCode from Google Meet’s create meeting space API to display them in the Incident Management product.

Metrics

Google Meet Incident Management does not include any metrics.

Service Checks

Google Meet Incident Management does not include any service checks.

Events

Google Meet Incident Management does not include any events.

Troubleshooting

Need help? Contact Datadog support.