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The SMTP Configuration page in Organization Settings lets you connect your own SMTP server so that status page subscription emails are sent from your own domain instead of the default Datadog sender address. This improves branding, builds subscriber trust, and reduces the likelihood of notifications being filtered as spam.
You must have org_management permissions to add and manage SMTP servers.
Add an SMTP server
- In Datadog, go to Organization Settings > SMTP Configuration.
- Click Add SMTP Server.
- Fill in the required fields from your email provider and click Add SMTP Server.
- Select the server and click Test Connection to verify the configuration.
After you add and validate your SMTP server, you can select it as the email sender domain on your status pages.
If the selected SMTP server fails, notifications are sent to subscribers through Datadog Default (no-reply@dtdg.co).
Supported providers
The following email providers are supported:
| Provider | SMTP Host | TLS Ports |
|---|
| SendGrid | smtp.sendgrid.net | 587, 465 |
| Mailgun | smtp.mailgun.org | 587, 465 |
| Amazon SES | *.amazonaws.com | 587, 465 |
| Postmark | smtp.postmarkapp.com | 587, 465 |
| SparkPost | smtp.sparkpostmail.com | 587, 465 |
| Mandrill (Mailchimp Transactional) | smtp.mandrillapp.com | 587, 465 |
| Brevo (formerly Sendinblue) | smtp-relay.brevo.com | 587, 465 |
| Elastic Email | smtp.elasticemail.com | 587, 465 |
| Google Workspace / Gmail | smtp.gmail.com | 587, 465 |
| Google Workspace / Gmail (Relay) | smtp-relay.gmail.com | 587, 465 |
| Microsoft 365 / Outlook | smtp.office365.com | 587, 465 |
If your provider isn’t listed, submit a request to have it added.
Further reading
