AI Credit Limits

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Overview

Organization admins can set monthly caps on AI Credit usage at the organization level, the per-user level, or both. Admins can also override the default per-user limit for individual users. AI Credits are shared across Bits Chat, Bits Investigation, Bits Code, and Bits Agent Builder.

Permissions

To view and set AI Credit limits, a user needs the billing_edit permission.

Where to set limits

AI Credit limits are configured in Bits AI > AI Credits Management.

Types of limits

You can configure three types of monthly limits:

Limit type	Description
Organization-wide limit	Caps total AI Credit usage across the organization for the month. No organization-wide limit is set by default.
Default per-user limit	Caps monthly AI Credit usage for each user who doesn’t have an individual override.
Per-user override	Sets a custom monthly limit for an individual user, replacing the default per-user limit for that user.

How limits are applied

When both an organization limit and a user limit (or override) are configured, the most restrictive applicable limit applies to a user.
If a user has both a default per-user limit and an override configured, the higher of the two applies, and the user’s usage is still subject to the organization-wide limit.
Raising a limit unblocks users who reached the previous limit. Lowering a limit blocks users whose usage already exceeds the new value.
When a user or the organization reaches a limit, affected users can’t use Bits Chat, Bits Investigation, Bits Code, or Bits Agent Builder, and a banner shows the reset date.

Examples

Organization limit	Per-user limit	Users	Maximum hypothetical usage	Maximum billable AI Credits	Result
2,000 AI Credits	50 AI Credits per user	20	50 × 20 = 1,000 AI Credits	1,000 AI Credits	Each user can use up to 50 AI Credits without other restrictions.
2,000 AI Credits	200 AI Credits per user	20	200 × 20 = 4,000 AI Credits^*	2,000 AI Credits	Each user can use up to 200 AI Credits until the organization-wide limit of 2,000 AI Credits is reached.
Not set	200 AI Credits per user	20	200 × 20 = 4,000 AI Credits	4,000 AI Credits	Each user can use up to 200 AI Credits without other restrictions.

^* A configured organization limit acts as the ceiling for the organization, regardless of the sum of hypothetical per-user limits.

Usage attribution

Attribution determines whose limit applies to a given unit of AI usage, and who the AI Credit spend is attributed to.

Product	Attribution
Bits Chat	All Bits Chat usage rolls up to the email address of the user interacting with Bits Chat.
Bits Investigation	Manually started investigations roll up to the email address of the user who initiated the action. Automatically triggered investigations (for example, from a monitor firing) roll up to Autonomous Agents.
Bits Code	All Bits Code usage rolls up to the email address of the user interacting with Bits Code.
Bits Agent Builder	Agent runs for workflows roll up to the email address of the user who created the workflow. Agent runs for workflows created by service accounts roll up to Autonomous Agents.