Overview

The Journey Monitoring map displays all created and suggested journeys in a frontend application. Each tile in the map displays metrics on a journey’s volume and conversion rate. If the journey has at least one Synthetic test defined, the tile also displays the journey’s Synthetic test suite uptime metric.

Explore and manage journeys

Use the map to explore and manage your journeys:

• Change the zoom level in the map
• Hover over a journey to see its description, start, and end definition
• Click on a journey in the catalog to navigate to the journey’s details report
• Use the filters and search bar to narrow down the displayed journeys in the catalog and map
• Click on a journey’s three-dot menu to edit or delete the journey

Journey states

Journeys in the map and catalog may be color-coded based on their configuration and performance:

• Suggested journeys are purple and tagged with a “Suggestion” pill
• Journeys with a dropping conversion rate are orange and contain a red chevron
• Journeys with failing tests are red
• Journeys with no tests in their Synthetic test suite contain a warning in their tooltip

User flows in the map

The leftmost node in the map represents the starting point for all user sessions in your application. All other nodes in the map are either pages or journeys. A page node can represent a parent path that expands to show its nested pages.

The thicker the connection line, the more traffic flows between two nodes. Journeys that are not connected to the Session start node are journeys that users navigate to only after a session has already begun, rather than as an entry point into the application.

Further reading

Additional helpful documentation, links, and articles:

Learn about Journey MonitoringDOCUMENTATION Learn about suggested journeysDOCUMENTATION Learn about journey details reportsDOCUMENTATION Learn about journey variantsDOCUMENTATION Learn about journey uptimeDOCUMENTATION