このページは日本語には対応しておりません。随時翻訳に取り組んでいます。翻訳に関してご質問やご意見ございましたら、お気軽にご連絡ください。

Create a new Freshservice Ticket.

Inputs

フィールド

種類

説明

email [required]

string

The requester's email address.

status [required]

enum

The ticket status. Allowed enum values: open,pending,resolved,closed

priority [required]

enum

The ticket priority. Allowed enum values: low,medium,high,urgent

subject [required]

string

The Freshservice ticket subject line.

description [required]

string

Description to be included in the Freshservice ticket.

urgency

number

Urgency of response to the ticket being created.

impact

number

Impact value of the ticket.

responder_id

number

The ID of the Freshservice user who should be assigned this ticket.

Outputs

Expand All

フィールド

種類

説明

ticket [required]

object

cc_emails

[string]

fwd_emails

[string]

reply_cc_emails

[string]

fr_escalated

boolean

spam

boolean

email_config_id

number

group_id

number

priority

enum

requester_id

number

requested_for_id

number

responder_id

number

source

enum

status

enum

subject

string

to_emails

[string]

department_id

number

id

number

type

string

due_by

string

fr_due_by

string

is_escalated

boolean

description

string

description_text

string

category

number

sub_category

string

item_category

string

custom_fields

object

created_at

string

updated_at

string

tags

[string]

attachments

[object]

url

string