Integrate Datadog Status Pages with Datadog Incident Management

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Overview

Status Pages is a way to keep internal and external stakeholders informed during service disruptions by publishing real-time updates about system health.

This integration enables responders to publish and update status page notices directly from Incident Management.

  • Eliminate context switching by managing public communications without leaving your incident workflow
  • Publish notices quickly and consistently during high-severity incidents
  • Keep incident timelines and public-facing updates in sync to reduce confusion and messaging mistakes

Prerequisites

At least one status page is required to enable the Status Pages integration for Incident Management.

You must have a role with the Incident Settings Write permission to enable the Status Pages integration for Incident Management.

Setup

  1. In the Integration Settings page, find the Status Pages integration.
  2. Toggle Enable Status Pages notice creation.

Publish a Status Pages notice

You must have a role with Incidents Write and Status Pages Notice Write permissions to add a Status Pages notice from an incident.

Configuration modal for integrating a Datadog incident with a status page notice
  1. In the Incidents List page, open an existing incident.
  2. At the top of the incident page, click Update Status Page.
  3. Enter all the required fields, including Select a Status Page, Notice title, and Notice status. You can also specify which status page components are affected.

Update a Status Pages notice

After a notice is added to an incident, you can continue updating the status page until the incident is resolved.

Screenshot showing the integration of a Datadog incident with a Status Page notice, including fields for selecting a status page, notice title, and status
  1. In the Incidents List page, open the incident you want to update.
  2. At the top of the incident page, find the status page you added, and hover over the button to open the integration modal. You can update the current status page notice or unlink the notice.
  3. Click Update to update the status page notice.

Further Reading

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