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Overview
Datadog Incident Management integrates with third-party platforms to support collaboration and response. Integrations connect your incident workflows with ticketing systems, communication channels, and status pages so your teams can coordinate, escalate, and resolve incidents in their existing tools.
Use integrations in Datadog Incident Management to:**
- Automate workflows: Trigger actions in external systems (such as creating Jira tickets or updating Statuspage) directly from Datadog incidents.
- Centralize communication: Sync incident updates and notifications with chat tools, ticketing platforms, and on-call systems to keep stakeholders informed.
- Customize responses: Tailor integration settings to match your organization’s incident response processes, ensuring the right people and systems are engaged at the right time.
Integration settings
Configure and manage incident-related integrations from the Incident Settings page. Connect tools such as Slack or Microsoft Teams to automate notifications, ticket creation, and collaboration during incidents. For more information, see Incident Settings: Integrations.
Setup
Set up and use the following integrations within the context of Datadog Incident Management:
Further reading
