Atlassian administrator impersonated user

This rule is part of a beta feature. To learn more, contact Support.
atlassian-event-logs

Classification:

attack

Tactic:

TA0004-privilege-escalation

Technique:

T1098-account-manipulation

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Goal

Detect when an Atlassian administrator logs in as another user.

Strategy

This rule monitors Atlassian organization audit logs for when an administrator logs in as another user. This feature allows administrators to impersonate other users. Due to the privileged nature of this, it is important to monitor and verify any impersonation.

Triage and response

  1. Determine if {{@usr.email}} was authorized to impersonate the target user:
    • Is there a related ticket tracking this work?
    • Has it been approved by the target user?
    • Is {{@usr.email}} aware of this activity?
  2. If the results of the triage indicate that {{@usr.email}} was not aware of this activity or it has not been approved, begin your company’s incident response process, and start an investigation.