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Incident Management Analytics is a queryable data source for aggregated incident statistics. You can query these analytics in a variety of graph widgets in both Dashboards and Notebooks to analyze the history of your incident response over time. To give you a starting point, Datadog provides an Incident Management Overview Dashboard template and Notebook template that you can clone and customize as necessary.
The following widgets support Incident Management Analytics:
Datadog provides the following aggregated measures out of the box for forming analytics queries:
Active
status)Stable
status)In addition to these defaults, you can create new measures by adding custom Number property fields in your Incident Settings.
To configure your graph using Incident Management Analytics data, follow these steps:
Incidents
from the data source dropdown menu.Example: Weekly Outage Customer Impact Duration by Service
Incidents
Customer Impact Duration
avg
1w
severity:(“SEV-1” OR “SEV-2”)
Services
, limit to top 5