Can you disable 2FA on my account?

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Yes, we can. If you no longer have access to your device or recovery code, send an email to our support team to begin the reset process.

For privacy and security reasons, we require the following additional information:

  • The last 4 digits of the credit card on file with us.
  • The billing address for the credit card on account.
  • The date and amount of the last charge from us.
The email must be sent from the same email account used to register your account.