--- title: Integrations description: Datadog, the leading service for cloud-scale monitoring. breadcrumbs: Docs > Internal Developer Portal > Integrations --- # Integrations {% callout %} # Important note for users on the following Datadog sites: app.ddog-gov.com {% alert level="danger" %} This product is not supported for your selected [Datadog site](https://docs.datadoghq.com/getting_started/site). (). {% /alert %} {% /callout %} {% callout %} # Important note for users on the following Datadog sites: app.ddog-gov.com {% alert level="danger" %} PagerDuty and OpsGenie integrations for Internal Developer Portal are not supported in the site. {% /alert %} {% /callout %} ## Overview{% #overview %} When you configure a service account for a [Datadog integration](https://docs.datadoghq.com/integrations/), you can incorporate metadata from your integrations into [Software Catalog](https://docs.datadoghq.com/internal_developer_portal/software_catalog/) entity definitions. From there, you can use the [Action Catalog](https://docs.datadoghq.com/actions/actions_catalog/) to query external systems or trigger actions—such as creating incidents or updating tickets—without leaving Datadog. {% callout %} ##### Request a new integration [Request Access](https://forms.gle/PzXWxrnGaQPiVf9M8) {% /callout %} ## Collaboration, incident management, and ticketing{% #collaboration-incident-management-and-ticketing %} | Integration | Description | Example actions (Action Catalog) | | -------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------- | | [PagerDuty](https://docs.datadoghq.com/integrations/pagerduty/) | Add PagerDuty metadata to a service so that the Software Catalog displays and links to information such as who is on-call and whether there are active PagerDuty incidents for the service. | `Get current on-call`, `Trigger incident`[See all available actions.](https://docs.datadoghq.com/actions/actions_catalog/?search=pagerduty) | | [OpsGenie](https://docs.datadoghq.com/integrations/opsgenie) | Add OpsGenie metadata to a service so that the Software Catalog displays and links to information such as who is on-call for the service. | `Acknowledge alert`, `Get current on call`[See all available actions.](https://docs.datadoghq.com/actions/actions_catalog/?search=opsgenie) | | [StatusPage](https://docs.datadoghq.com/integrations/statuspage/) | Create, update, and retrieve details about incidents and components. | `Create an incident`, `Update component status`[See all available actions.](https://docs.datadoghq.com/actions/actions_catalog/?search=statuspage) | | [Freshservice](https://docs.datadoghq.com/integrations/guide/freshservice-tickets-using-webhooks/) | Create, update, and query Freshservice tickets. | `List tickets`, `Update ticket`[See all available actions.](https://docs.datadoghq.com/actions/actions_catalog/?search=freshservice) | | [Slack](https://docs.datadoghq.com/integrations/slack) | Send incident alerts or updates to Slack channels, and perform channel management. | `Invite users to channel`, `Set channel topic`[See all available actions.](https://docs.datadoghq.com/actions/actions_catalog/?search=slack) | | [Microsoft Teams](https://docs.datadoghq.com/integrations/microsoft_teams) | Send messages or prompts to Teams channels for incident collaboration. | `Make a decision`, `Send a message`[See all available actions.](https://docs.datadoghq.com/actions/actions_catalog/?search=microsoft+teams) | | [Jira](https://docs.datadoghq.com/integrations/jira) | create and update issues directly from Datadog. | `Create issue`, `Add comment`[See all available actions.](https://docs.datadoghq.com/actions/actions_catalog/?search=jira) | | [Asana](https://docs.datadoghq.com/integrations/asana) | Create and update Asana tasks, assign users, and apply tags. | `Add tag to task`, `Update task completed status`[See all available actions.](https://docs.datadoghq.com/actions/actions_catalog/?search=asana) | | [LaunchDarkly](https://docs.datadoghq.com/integrations/launchdarkly) | Track feature flag changes, let developers make changes without leaving the platform, and drive automation based on changes | `Add expire user target date`, `Toggle feature flag`[See all available actions.](https://docs.datadoghq.com/actions/actions_catalog/?search=launchdarkly) | ### Setup examples{% #setup-examples %} {% collapsible-section #id-for-anchoring %} #### PagerDuty You can connect any service in your [PagerDuty Service Directory](https://support.pagerduty.com/docs/service-directory). You can map one PagerDuty service to each service in Software Catalog. 1. If you have not already done so, set up the [Datadog PagerDuty integration](https://docs.datadoghq.com/integrations/pagerduty/). 1. Obtain your [PagerDuty API Access Key](https://support.pagerduty.com/docs/api-access-keys). 1. Paste the key on the [PagerDuty Integration Setup](https://app.datadoghq.com/integrations/pagerduty) page. {% image source="https://datadog-docs.imgix.net/images/tracing/software_catalog/pagerduty-token.6900541e0e98f405a7c0463767af3374.png?auto=format" alt="PagerDuty integration setup form with the API key field highlighted." /%} 1. Add PagerDuty information to the [entity definition](https://docs.datadoghq.com/internal_developer_portal/software_catalog/entity_model): ``` ... integrations: pagerduty: https://www.pagerduty.com/service-directory/shopping-cart ... ``` {% /collapsible-section %} {% collapsible-section #id-for-anchoring %} #### OpsGenie To add OpsGenie metadata to an entity definition: 1. If you have not already done so, set up the [Datadog OpsGenie integration](https://docs.datadoghq.com/integrations/opsgenie). 1. Obtain your [OpsGenie API Access Key](https://support.atlassian.com/opsgenie/docs/api-key-management/) and ensure it has **configuration access** and **read** permissions. 1. At the bottom of the [integration tile](https://app.datadoghq.com/integrations/opsgenie), add an account, paste your OpsGenie API access key, and select the region for your OpsGenie account. {% image source="https://datadog-docs.imgix.net/images/tracing/software_catalog/create_account1.73c0a34e24121ad8e906f53116b39ed3.png?auto=format" alt="The Create New Account workflow in the OpsGenie integration tile" /%} {% image source="https://datadog-docs.imgix.net/images/tracing/software_catalog/create_account2.16076bedc5cc1caeb5b79f8407b04a89.png?auto=format" alt="The Create New Account workflow in the OpsGenie integration tile" /%} 1. Update the [entity definition](https://docs.datadoghq.com/internal_developer_portal/software_catalog/entity_model) with OpsGenie metadata. For example: ```yaml "integrations": { "opsgenie": { "service-url": "https://www.opsgenie.com/service/123e4567-x12y-1234-a456-123456789000", "region": "US" } } ``` Once you've completed these steps, an **On Call** information box appears in the **Ownership** tab for services in Software Catalog. {% image source="https://datadog-docs.imgix.net/images/tracing/software_catalog/oncall_information.716bd62a2ed69795d358e74c20a072c9.png?auto=format" alt="On Call information box displaying information from OpsGenie in the Software Catalog" /%} {% /collapsible-section %} ## Source code management{% #source-code-management %} | Integration | Description | Example actions (Action Catalog) | | -------------------------------------------------------- | --------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------- | | [GitHub](https://docs.datadoghq.com/integrations/github) | Create issues or PRs, manage repo files, and automate team access. | `Add labels to pull request`, `Get team membership`[See all available actions.](https://docs.datadoghq.com/actions/actions_catalog/?search=github) | | [GitLab](https://docs.datadoghq.com/integrations/gitlab) | Manage issues, merge requests, branches, and commits. | `Approve merge request`, `Cherry pick commit`[See all available actions.](https://docs.datadoghq.com/actions/actions_catalog/?search=gitlab) | | Other (Bitbucket, Azure Repos) | Interact with platforms not natively supported in Datadog Software Catalog or Action Catalog. | N/A; use HTTP actions and reqeusts to call platform APIs | You can also use GitHub to manage entity definitions and configure the GitHub integration to automatically pull definitions into Software Catalog. Learn more about [creating entity definitions and importing them from GitHub](https://docs.datadoghq.com/internal_developer_portal/software_catalog/set_up/create_entities#github-integration). ## CI/CD{% #cicd %} | Integration | Description | Example actions (Action Catalog) | | ------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | [GitHub Actions](https://docs.datadoghq.com/integrations/github) | View, launch, and coordinate CI/CD workflows on GitHub. | `Get latest workflow run`, `Trigger github actions workflow run`[See all available actions.](https://docs.datadoghq.com/actions/actions_catalog/?search=github+actions) | | [GitLab Pipelines](https://docs.datadoghq.com/integrations/gitlab) | Manage GitLab project pipelines, cancel or retry jobs, and query pipeline results. | `Get latest pipeline`, `Retry jobs in a pipeline`[See all available actions.](https://docs.datadoghq.com/actions/actions_catalog/?search=gitlab+pipelines) | | [Jenkins](https://docs.datadoghq.com/integrations/jenkins) | Trigger and manage Jenkins jobs. | `Submit Jenkins job`, `Get Jenkins job status`[See all available actions.](https://docs.datadoghq.com/actions/actions_catalog/?search=jenkins) | | [CircleCI](https://docs.datadoghq.com/integrations/circleci) | Interact with your CI pipelines. | `Approve workflow job`, `Get job details`[See all available actions.](https://docs.datadoghq.com/actions/actions_catalog/?search=circleci) | | [Azure DevOps Pipelines (ADO)](https://docs.datadoghq.com/integrations/azure_devops/) | Trigger pipelines and fetch run data—ideal for launching deployments or QA workflows based on monitor activity. | `Get pipeline`, `Run pipeline`[See all available actions.](https://docs.datadoghq.com/actions/actions_catalog/?search=azure+devops) | ## CMDBs and internal developer portals{% #cmdbs-and-internal-developer-portals %} You can import entities from ServiceNow and Backstage into Datadog's Software Catalog. Refer to the following documentation for details: - [Import entries from ServiceNow](https://docs.datadoghq.com/internal_developer_portal/software_catalog/set_up/import_entities#import-from-servicenow) - [Import entries from Backstage](https://docs.datadoghq.com/internal_developer_portal/software_catalog/set_up/import_entities#import-from-backstage) ## Cloud Resources{% #cloud-resources %} Datadog's Infrastructure integrations and [Resource Catalog](https://app.datadoghq.com/infrastructure/catalog) provides a comprehensive inventory of integrations across AWS, Azure, and GCP. You can also leverage Datadog's 1000+ actions in the [Action Catalog](https://docs.datadoghq.com/actions/actions_catalog/) to create custom visualizations, actions, and automations. ## Further reading{% #further-reading %} - [Learn about the Service Definition API](https://docs.datadoghq.com/tracing/software_catalog/service_definition_api/) - [Learn about the OpsGenie integration](https://docs.datadoghq.com/integrations/opsgenie/) - [Learn about the PagerDuty integration](https://docs.datadoghq.com/integrations/pagerduty/)