---
title: Zenduty
description: >-
  Use Zenduty as the incident response and notification partner for Datadog
  alerts
breadcrumbs: Docs > Integrations > Zenduty
---

# Zenduty
Supported OS Integration version1.0.0         Detailed yet clutterfree incident dashboard.Handle the entire incident straight from Slack or TeamsBoost your team's incident response game with fine tuned Alert RulesReliable and noiseless alerting throughout your Incident Management cycleBring your playbooks automatically into your incidents and get a step-by-step guide till resolution
## Overview{% #overview %}

Use the Zenduty integration to send Datadog alerts to the right team, notify them as per on-call schedules, and help them remediate and resolve incidents with speed. Send notifications via e-mail, Slack, Microsoft Teams, SMS, Phone Calls, Android and iOS push messages.

Connect Zenduty with Datadog in order to:

- Trigger and resolve Zenduty incidents, receive alerts for created incidents, and track issues from Datadog
- Deploy on-call schedules, escalation policies, incident playbooks, postmortems, and detailed analytics
- Use Alert Rules to customize routing for Datadog alerts to certain users or teams, write suppression rules, and automatically add notes, responders, and incident tasks

## Setup{% #setup %}

### Zenduty{% #zenduty %}

In [Zenduty](https://www.zenduty.com), follow the steps below:

1. Go to **Teams** and click on the team you want to add the integration to.

1. Navigate to **Services**. Create a new service or select an existing one.

1. Go to **Integrations** and then **Add New Integration**. Give the integration a name, and select the application **Datadog** from the dropdown menu.

1. Go to **Configure** under your integrations, and copy the generated Datadog webhook URL.

### Follow the steps below within Datadog:{% #follow-the-steps-below-within-datadog %}

From the sidebar, go to **Integrations**. Search for **Webhooks** from [this page](https://app.datadoghq.com/integrations/webhooks?search=webhook), and click the add button.

Scroll down, click on the `+New` button in the Webhooks section. Fill in the name, the webhook URL copied from Zenduty, and paste the following JSON in the payload box:

```json
{
  "alert_id": "$ALERT_ID",
  "hostname": "$HOSTNAME",
  "date_posix": "$DATE_POSIX",
  "aggreg_key": "$AGGREG_KEY",
  "title": "$EVENT_TITLE",
  "alert_status": "$ALERT_STATUS",
  "alert_transition": "$ALERT_TRANSITION",
  "link": "$LINK",
  "event_msg": "$TEXT_ONLY_MSG"
}
```
Click on **Save**. The Datadog Zenduty integration setup is complete.
See the [Zenduty documentation](https://docs.zenduty.com/docs/datadog) for more details and to get the most out of this integration.

**Note**: Mention `@zenduty` as a channel under **Notify your team** in the Datadog monitor's configuration to get alerts through Zenduty when Datadog incidents are created or resolved.

## Data Collected{% #data-collected %}

### Metrics{% #metrics %}

The Zenduty integration does not include any metrics.

### Events{% #events %}

Triggered, acknowledged, and resolved events are displayed in Zenduty's dashboard.

### Service Checks{% #service-checks %}

The Zenduty integration does not include any service checks.

## Troubleshooting{% #troubleshooting %}

Need help? Contact [Datadog Support](https://docs.datadoghq.com/help/).