Overview

Use the Datadog-Squadcast integration to send Datadog alerts or incidents to Squadcast and seamlessly take actions on them within Squadcast.

Connect Squadcast to Datadog in order to:

• Trigger, route, and resolve alerts or incidents from Datadog
• Tackle alerts or incidents and set up escalation policies as they occur
• Define on-call schedules and set up customizable reminders of who is on-call

Setup

Note: Only Squadcast users with the correct team-level privileges can configure services in Squadcast. At least one escalation policy must be configured before a service can be added.

Squadcast

Follow these steps in Squadcast:

1. Choose the Team from the team-picker on the top.

2. Open the Services page from the primary navigation bar on the left.

3. Choose an existing service, or create a new service by clicking on Add Service.

4. Click on Alert Sources and select Datadog from the drop-down.

5. Copy the Datadog Webhook URL shown and click Done.

Datadog

Follow these steps in Datadog:

1. Open the Integrations page from the sidebar.

2. Use the search bar to search for “webhooks”.

3. Once the Webhooks tile appears, hover and click on Install.

4. Navigate to the Configuration tab and scroll to the bottom of the page.

5. (a) Give the Webhook a name in the Name field.

   (b) Paste the Datadog Webhook URL provided by Squadcast in the URL field.

   (c) Copy-paste the following JSON in the text box under the Payload section.

    {
       "alertId": "$ALERT_ID",
       "eventMessage": "$TEXT_ONLY_MSG",
       "title": "$EVENT_TITLE",
       "url": "$LINK",
       "alertTransition": "$ALERT_TRANSITION",
       "hostname": "$HOSTNAME",
       "orgName":"$ORG_NAME",
       "priority":"$PRIORITY",
       "snapshot": "$SNAPSHOT",
       "alertQuery": "$ALERT_QUERY",
       "alertScope": "$ALERT_SCOPE",
       "alertStatus": "$ALERT_STATUS",
       "eventType": "$EVENT_TYPE",
       "event_id": "$ID",
       "alert_metric": "$ALERT_METRIC",
       "alert_priority": "$ALERT_PRIORITY",
       "alert_title": "$ALERT_TITLE",
       "alert_type" : "$ALERT_TYPE",
       "event_msg" : "$EVENT_MSG",
       "incident_pub_id" : "$INCIDENT_PUBLIC_ID",
       "incident_title" : "$INCIDENT_TITLE",
       "incident_url" : "$INCIDENT_URL",
       "incident_msg" : "$INCIDENT_MSG",
       "security_rule_id" : "$SECURITY_RULE_ID",
       "security_rule_name" : "$SECURITY_RULE_NAME",
       "security_signal_severity" : "$SECURITY_SIGNAL_SEVERITY",
       "security_signal_title" : "$SECURITY_SIGNAL_TITLE",
       "security_signal_msg" : "$SECURITY_SIGNAL_MSG",
       "security_rule_query" : "$SECURITY_RULE_QUERY",
       "security_rule_type" : "$SECURITY_RULE_TYPE",
       "tags" : "$TAGS"
   }

6. Click on Save to complete the service integration.

   See the Squadcast documentation for more details.

Note: Once the Webhook for Squadcast is configured, select the same as a channel under Notify your team in the Datadog monitor’s configuration.

Data Collected

Metrics

Squadcast integration does not include any metrics.

Events

Your Squadcast triggered and resolved events display in your Squadcast platform dashboard.

Service Checks

Squadcast integration does not include any service checks.

Troubleshooting

Need help? Contact Datadog Support.