Salesforce

Salesforce

Crawler Crawler

Overview

Salesforce provides a customer relationship management service and also provides a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development. Integrate Salesforce with Datadog to:

  • View and parse your logs using Datadog’s Logs product.
  • Set monitors on events from your Salesforce Platform.
  • Leverage the Datadog Security Platform to monitor and detect threats across your Salesforce Platform.
  • Monitor your Salesforce API usage to ensure you’re operating under API limits.

Setup

Installation

No installation is required.

Configuration

To configure Salesforce to send data to Datadog, you need to have access to Salesforce Event Monitoring, enable storage on your Salesforce events, and to connect your Salesforce org to Datadog.

Enabling event storage

  1. Log into your Salesforce account (using the lightning interface).
  2. Search for “Event Manager”.
  3. On the Event Manager page, for each event you want to crawl, click the right arrow and choose “Enable Storage”.

Connecting your org

  1. Click Connect a Salesforce org on the Configuration tab of the Salesforce integration tile.
  2. This redirects you to log into your Salesforce account and grant Datadog access permissions. Complete this flow.
  3. Once you complete the flow, return to the Salesforce integration tile in Datadog. You should see that the integration is installed and that your org is connected with the out of the box default tags:
  4. Repeat these steps for as many orgs as you want to connect. The user you are logging in as has to have access to the orgs.

Note: A default tag is added with your Salesforce org ID, but you can edit the tags with something more meaningful to your company.

Results

Wait five minutes to see logs coming in under the source salesforce.

Data Collected

Metrics

salesforce.limits.max
(gauge)
The maximum limit for this resource
salesforce.limits.remaining
(gauge)
The remaining limit for this resource

Events

For the full list of Log events, see the Salesforce documentation.

Service Checks

The Salesforce integration does not include any service checks.

Troubleshooting

Need help? Contact Datadog support.