| rapdev.servicenow.429_rejections (gauge)
 | Number of HTTP 429 responses Shown as response
 | 
| rapdev.servicenow.available_semaphores (gauge)
 | Available semaphores per semaphore set | 
| rapdev.servicenow.background_progress_worker.maximum_worker_pool_size (gauge)
 | Max pool size for background progress workers Shown as worker
 | 
| rapdev.servicenow.background_progress_worker.number_of_workers (gauge)
 | Number of progress workers deployed Shown as worker
 | 
| rapdev.servicenow.background_scheduler.mean_queue_age (gauge)
 | Scheduler mean queue age | 
| rapdev.servicenow.background_scheduler.number_of_workers (gauge)
 | Deployed scheduler workers Shown as worker
 | 
| rapdev.servicenow.background_scheduler.queue_length (gauge)
 | Number of jobs in scheduler queue | 
| rapdev.servicenow.background_scheduler.total_jobs (gauge)
 | Total scheduler jobs worked Shown as job
 | 
| rapdev.servicenow.cache_built (gauge)
 | Age cache was built subtracted from current time Shown as build
 | 
| rapdev.servicenow.cache_flushes (gauge)
 | Number of cache flushes since last build Shown as flush
 | 
| rapdev.servicenow.currently_waiting_on_a_semaphore (gauge)
 | Sessions waiting on a semaphore inside of a set Shown as session
 | 
| rapdev.servicenow.currently_waiting_on_a_session_synchronizer (gauge)
 | Sessions waiting on a session synchronizer Shown as session
 | 
| rapdev.servicenow.database_connection_pool_s.age (gauge)
 | Database connection pool age per pool Shown as connection
 | 
| rapdev.servicenow.database_connection_pool_s.available (gauge)
 | Available connection pools per pool Shown as connection
 | 
| rapdev.servicenow.database_connection_pool_s.busy (gauge)
 | Busy connection pools per pool Shown as connection
 | 
| rapdev.servicenow.database_connection_pool_s.lag (gauge)
 | Database connection lag per pool Shown as connection
 | 
| rapdev.servicenow.database_connection_pool_s.max (gauge)
 | Max connections on a database pool Shown as connection
 | 
| rapdev.servicenow.database_connection_pool_s.total (gauge)
 | Total connections currently to the database pool Shown as connection
 | 
| rapdev.servicenow.database_connection_pool_s.valve_open_count (gauge)
 | Open valves on database pool Shown as connection
 | 
| rapdev.servicenow.db_lazy_writer.current_delay_ms (gauge)
 | Writer delay Shown as millisecond
 | 
| rapdev.servicenow.db_lazy_writer.queue_size (gauge)
 | Writer queue size Shown as session
 | 
| rapdev.servicenow.http_response (gauge)
 | Response code from api requests Shown as response
 | 
| rapdev.servicenow.http_response_time (gauge)
 | Response time from api requests Shown as response
 | 
| rapdev.servicenow.record (gauge)
 | Age of an open record | 
| rapdev.servicenow.record_breached (count)
 | Number of records that have breached a resolution SLA | 
| rapdev.servicenow.record_count (count)
 | Number of open records | 
| rapdev.servicenow.record_resolution_time (gauge)
 | Average SLA response in the past 30 days | 
| rapdev.servicenow.job_duration (gauge)
 | Duration of actively executing job Shown as millisecond
 | 
| rapdev.servicenow.job_started (gauge)
 | Start time of actively executing job Shown as millisecond
 | 
| rapdev.servicenow.length (gauge)
 | Virtual agent queue length Shown as session
 | 
| rapdev.servicenow.logged_in_sessions.count (gauge)
 | Total logged in sessions Shown as session
 | 
| rapdev.servicenow.max_queue_depth (gauge)
 | Max queue depth for a semaphore set Shown as session
 | 
| rapdev.servicenow.maximum_concurrency_achieved (gauge)
 | Max concurrency for a semaphore set Shown as transaction
 | 
| rapdev.servicenow.maximum_transaction_concurrency (gauge)
 | Max transaction concurrency for a semaphore set Shown as transaction
 | 
| rapdev.servicenow.mean_duration (gauge)
 | Average duration of a job on a scheduler Shown as millisecond
 | 
| rapdev.servicenow.mean_time_waited_so_far (gauge)
 | Time waited for a session Shown as millisecond
 | 
| rapdev.servicenow.memory_overflow (gauge)
 | Virtual agent memory overflow | 
| rapdev.servicenow.offers (gauge)
 | Virtual agent queue offers | 
| rapdev.servicenow.queue_age (gauge)
 | Age of a queue per semaphore set Shown as millisecond
 | 
| rapdev.servicenow.queue_depth (gauge)
 | Depth of a queue per semaphore set Shown as transaction
 | 
| rapdev.servicenow.queue_depth_limit (gauge)
 | Max queue depth for a semaphore set Shown as transaction
 | 
| rapdev.servicenow.servlet_memory.allocated (gauge)
 | Allocated memory Shown as page
 | 
| rapdev.servicenow.servlet_memory.free_percentage (gauge)
 | Free percentage of memory Shown as page
 | 
| rapdev.servicenow.servlet_memory.in_use (gauge)
 | Memory in use Shown as page
 | 
| rapdev.servicenow.servlet_memory.max_memory (gauge)
 | Max memory Shown as page
 | 
| rapdev.servicenow.servlet_statistics.cancelled_transactions (gauge)
 | Total cancelled transactions Shown as transaction
 | 
| rapdev.servicenow.servlet_statistics.cometd_sessions (gauge)
 | Total cometd sessions Shown as session
 | 
| rapdev.servicenow.servlet_statistics.errors_handled (gauge)
 | Total errors handled Shown as error
 | 
| rapdev.servicenow.servlet_statistics.maximum_session_concurrency (gauge)
 | Servlet Maximum session concurrency Shown as session
 | 
| rapdev.servicenow.servlet_statistics.processor_transactions (gauge)
 | Servlet Total processor transactions Shown as transaction
 | 
| rapdev.servicenow.servlet_statistics.started (gauge)
 | Background job time started subtracted from current time Shown as millisecond
 | 
| rapdev.servicenow.servlet_statistics.transactions (gauge)
 | Servlet total transactions Shown as transaction
 | 
| rapdev.servicenow.sla (gauge)
 | SLA breached percentage | 
| rapdev.servicenow.sla_elapsed_time (gauge)
 | Time elapsed on SLA Shown as second
 | 
| rapdev.servicenow.stats.trans_time (gauge)
 | Time it took to reach stats.do Shown as millisecond
 | 
| rapdev.servicenow.total_jobs (gauge)
 | Total jobs on background scheduler Shown as job
 | 
| rapdev.servicenow.transactions (gauge)
 | Total transactions, per transaction type, per interval Shown as transaction
 | 
| rapdev.servicenow.transactions.90p (gauge)
 | 90p metric per transaction type, per interval Shown as transaction
 | 
| rapdev.servicenow.transactions.per_minute (gauge)
 | Transactions per minute, per transaction type, per interval Shown as transaction
 | 
| rapdev.servicenow.transactions.time (gauge)
 | Average Transaction time per transaction type, per interval Shown as millisecond
 | 
| rapdev.servicenow.vip_count (gauge)
 | Total VIP records | 
| rapdev.servicenow.virtual_agent_worker_stats.average_processing_time (gauge)
 | Virtual Agent worker average processing time Shown as millisecond
 | 
| rapdev.servicenow.virtual_agent_worker_stats.average_wait_time (gauge)
 | Virtual agent worker average wait time Shown as millisecond
 | 
| rapdev.servicenow.virtual_agent_worker_stats.max_processing_time (gauge)
 | Virtual agent worker average processing time Shown as millisecond
 | 
| rapdev.servicenow.virtual_agent_worker_stats.max_wait_time (gauge)
 | Virtual agent worker max wait time Shown as millisecond
 | 
| rapdev.servicenow.virtual_agent_worker_stats.total_processed_messages (gauge)
 | Virtual agent worker total processed messages Shown as message
 | 
| rapdev.servicenow.record_pending_approval (count)
 | Number of records in an approval-requested state | 
| rapdev.servicenow.record_total_year (count)
 | Number of records opened in the current year |