Azure Troubleshooting
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Azure Troubleshooting

Find your tenant name

  1. Navigate to
  2. In the left sidebar, select Azure Active Directory.
  3. Under Properties, your tenant name is the Directory ID value.

Your tenant name is also available from the URL when using the classic portal. It is the text in between (not including) the @ and # symbol:

Unable to login

If you experience an error logging in while trying to install the Azure integration, contact Datadog support. When possible, attach a screenshot.

Missing metrics

Ensure you completed the installation process, which includes giving read permissions to the Azure application for the subscriptions you want to monitor.

For ARM deployed virtual machines, you must also turn on Diagnostics and select the VM metrics you would like to collect. See Enable Diagnostics below for instructions.

For other missing metrics, contact Datadog support.

Enable diagnostics

Turning on Diagnostics allows ARM deployed VMs to collect logging information which includes metrics for CPU, Network, etc. Follow these instructions:

  1. Navigate to the Azure portal and locate your VM.

  2. Click on Diagnostics settings under the Monitoring section.

  3. Pick a storage account and click Enable guest-level monitoring.

  4. By default, basic metrics and logs are enabled. Adjust based on your preferences.

  5. Click Save to save any changes.

Further Reading

Additional helpful documentation, links, and articles: