Conviva

Overview

Connect Datadog with your Conviva account to see your quality of experience (QoE) MetricLens metrics.

Setup

Installation

Install the integration with the Datadog Conviva integration tile.

Configuration

  1. Go to the configuration tab inside the Datadog Conviva integration tile.
  2. Click Add New Credentials and input your Conviva API Key and API Secret. Datadog searches for accounts associated with those credentials.
  3. After Datadog finds the accounts associated with your credentials, add a MetricLens to determine which metrics are be ingested into Datadog. Specify a name for the MetricLens along with a Filter and Dimension. The name is automatically tagged for that specific MetricLens.
  4. Optionally, add tags to specific MetricLenses or to accounts. When you add a tag to an account, the tag is applied to all MetricLenses associated with that account.
  5. Add more MetricLenses by clicking Add New and following the instructions.
  6. Repeat these steps with any additional Conviva credentials using the Add New Credentials button.

Dashboard

After configuring the integration, use the out-of-the box Conviva dashboard to obtain an overview of MetricLens metrics. By default, all metrics collected across all MetricLenses are displayed.

The out-of-the-box dashboard for the Conviva integration

Filter by metriclens to view the breakdown of the metrics by each corresponding MetricLens configured on the tile. Drill down further by filtering by dimension to view metrics by a single dimension entity.

Data Collected

Metrics

conviva.quality.total_attempts
(count)
The total number of play attempts in the interval.
Shown as attempt
conviva.quality.video_start_failures_percentage
(gauge)
The percentage of video start failures in the interval.
Shown as percent
conviva.quality.exit_before_video_start_percentage
(gauge)
The percentage of exits before video starts in the interval.
Shown as percent
conviva.quality.plays
(count)
The number of plays in the interval.
Shown as occurrence
conviva.quality.video_startup_time_s
(gauge)
The video startup time in seconds.
Shown as second
conviva.quality.rebuffering_ratio_percentage
(gauge)
The percentage of rebuffering video ratios.
Shown as percent
conviva.quality.average_bitrate_kbps
(gauge)
The average bitrate in kilobits per second.
conviva.quality.video_playback_failures_percentage
(gauge)
The percentage of videos with playback failures.
Shown as percent
conviva.quality.ended_plays
(count)
The number of ended plays.
Shown as occurrence
conviva.quality.connection_induced_rebuffering_ratio_percentage
(gauge)
The percentage of connection induced rebuffering ratios.
Shown as percent
conviva.quality.video_restart_time
(gauge)
The number of seconds to restart the video.
Shown as second
conviva.quality.video_start_failures_technical_percentage
(gauge)
The percentage of start failures from a technical perspective.
Shown as percent
conviva.quality.video_start_failures_business_percentage
(gauge)
The percentage of start failures from a business perspective.
Shown as percent
conviva.quality.video_playback_failures_technical_percentage
(gauge)
The percentage of playback failures from a technical perspective.
Shown as percent
conviva.quality.video_playback_failures_business_percentage
(gauge)
The percentage of playback failures from a business perspective.
Shown as percent
conviva.quality.concurrent_plays
(count)
The number of concurrent plays in this interval.
Shown as occurrence

Events

The Conviva integration sends alerts to your Datadog event stream.

Monitor alerts in the Datadog Conviva Event Stream

Service Checks

The Conviva integration does not include any service checks.

Troubleshooting

Need help? Contact Datadog support.

Further Reading

Additional helpful documentation, links, and articles: