Overview
Connect Datadog with your Conviva account to see your quality of experience (QoE) MetricLens metrics.
Setup
Installation
Install the integration with the Datadog Conviva integration tile.
Configuration
- Go to the configuration tab inside the Datadog Conviva integration tile.
- Click Add New Credentials and input your Conviva API Key and API Secret. Datadog searches for accounts associated with those credentials.
- After Datadog finds the accounts associated with your credentials, add a MetricLens to determine which metrics are be ingested into Datadog. Specify a name for the MetricLens along with a Filter and Dimension. The name is automatically tagged for that specific MetricLens.
- Optionally, add tags to specific MetricLenses or to accounts. When you add a tag to an account, the tag is applied to all MetricLenses associated with that account.
- Add more MetricLenses by clicking Add New and following the instructions.
- Repeat these steps with any additional Conviva credentials using the Add New Credentials button.
Dashboard
After configuring the integration, use the out-of-the box Conviva dashboard to obtain an overview of MetricLens metrics. By default, all metrics collected across all MetricLenses are displayed.
Filter by metriclens
to view the breakdown of the metrics by each corresponding MetricLens configured on the tile. Drill down further by filtering by dimension
to view metrics by a single dimension entity.
Data Collected
Metrics
conviva.quality.total_attempts (count) | The total number of play attempts in the interval. Shown as attempt |
conviva.quality.video_start_failures_percentage (gauge) | The percentage of video start failures in the interval. Shown as percent |
conviva.quality.exit_before_video_start_percentage (gauge) | The percentage of exits before video starts in the interval. Shown as percent |
conviva.quality.plays (count) | The number of plays in the interval. Shown as occurrence |
conviva.quality.video_startup_time_s (gauge) | The video startup time in seconds. Shown as second |
conviva.quality.rebuffering_ratio_percentage (gauge) | The percentage of rebuffering video ratios. Shown as percent |
conviva.quality.average_bitrate_kbps (gauge) | The average bitrate in kilobits per second. |
conviva.quality.video_playback_failures_percentage (gauge) | The percentage of videos with playback failures. Shown as percent |
conviva.quality.ended_plays (count) | The number of ended plays. Shown as occurrence |
conviva.quality.connection_induced_rebuffering_ratio_percentage (gauge) | The percentage of connection induced rebuffering ratios. Shown as percent |
conviva.quality.video_restart_time (gauge) | The number of seconds to restart the video. Shown as second |
conviva.quality.video_start_failures_technical_percentage (gauge) | The percentage of start failures from a technical perspective. Shown as percent |
conviva.quality.video_start_failures_business_percentage (gauge) | The percentage of start failures from a business perspective. Shown as percent |
conviva.quality.video_playback_failures_technical_percentage (gauge) | The percentage of playback failures from a technical perspective. Shown as percent |
conviva.quality.video_playback_failures_business_percentage (gauge) | The percentage of playback failures from a business perspective. Shown as percent |
conviva.quality.concurrent_plays (count) | The number of concurrent plays in this interval. Shown as occurrence |
Events
The Conviva integration sends alerts to your Datadog event stream.
Service Checks
The Conviva integration does not include any service checks.
Troubleshooting
Need help? Contact Datadog support.
Further Reading
Additional helpful documentation, links, and articles: