---
title: Azure Customer Insights
description: Track key Azure Customer Insights metrics.
breadcrumbs: Docs > Integrations > Azure Customer Insights
---

> For the complete documentation index, see [llms.txt](https://docs.datadoghq.com/llms.txt).

# Azure Customer Insights

{% callout %}
# Important note for users on the following Datadog sites: us2.ddog-gov.com

{% alert level="info" %}
To find out if this integration is available in your organization, see your [Datadog Integrations](https://app.datadoghq.com/integrations) page or ask your organization administrator.

To initiate an exception request to enable this integration for your organization, email [support@ddog-gov.com](mailto:support@ddog-gov.com).
{% /alert %}

{% /callout %}

## Overview{% #overview %}

Azure Customer Insights enables organizations of all sizes to bring together diverse data sets and generate knowledge and insights to build a holistic 360° view of their customers.

Use the Datadog Azure integration to collect metrics from Customer Insights.

## Setup{% #setup %}

### Installation{% #installation %}

If you haven't already, set up the [Microsoft Azure integration](https://docs.datadoghq.com/integrations/azure.md) first. There are no other installation steps.

## Data Collected{% #data-collected %}

### Metrics{% #metrics %}

|  |
|  |
| **azure.customerinsights_hubs.adla_job_for_standard_kpi_completed**(gauge)                     | Adla Job For Standard Kpi Completed In Seconds*Shown as second*      |
| **azure.customerinsights_hubs.adla_job_for_standard_kpi_failed**(gauge)                        | Adla Job For Standard Kpi Failed In Seconds*Shown as second*         |
| **azure.customerinsights_hubs.adla_job_for_standard_kpi_time_out**(gauge)                     | Adla Job For Standard Kpi TimeOut In Seconds*Shown as second*        |
| **azure.customerinsights_hubs.dciapi_calls**(count)                                                | Customer Insights API Calls                                          |
| **azure.customerinsights_hubs.dciinteractions_per_month_count**(count)                           | Interactions per Month Count                                         |
| **azure.customerinsights_hubs.dcikpis_count**(count)                                               | KPI Count                                                            |
| **azure.customerinsights_hubs.dcimapping_import_operation_failed_lines**(count)                 | Mapping Import Operation Failed Lines                                |
| **azure.customerinsights_hubs.dcimapping_import_operation_runtime_in_seconds**(gauge)          | Mapping Import Operation Runtime In Seconds*Shown as second*         |
| **azure.customerinsights_hubs.dcimapping_import_operation_successful_lines**(count)             | Mapping Import Operation Successful Lines                            |
| **azure.customerinsights_hubs.dcimapping_import_operation_total_lines**(count)                  | Mapping Import Operation Total Lines                                 |
| **azure.customerinsights_hubs.dcioutbound_initial_kpi_export_failed**(gauge)                    | Outbound Initial Kpi Export Failed*Shown as second*                  |
| **azure.customerinsights_hubs.dcioutbound_initial_kpi_export_succeeded**(gauge)                 | Outbound Initial Kpi Export Succeeded*Shown as second*               |
| **azure.customerinsights_hubs.dcioutbound_initial_profile_export_duration_in_seconds**(gauge) | Outbound Initial Profile Export Duration In Seconds*Shown as second* |
| **azure.customerinsights_hubs.dcioutbound_initial_profile_export_failed**(gauge)                | Outbound Initial Profile Export Failed*Shown as second*              |
| **azure.customerinsights_hubs.dcioutbound_initial_profile_export_succeeded**(gauge)             | Outbound Initial Profile Export Succeeded*Shown as second*           |
| **azure.customerinsights_hubs.dcioutbound_kpi_export_duration**(gauge)                           | Outbound Kpi Export Duration*Shown as second*                        |
| **azure.customerinsights_hubs.dcioutbound_kpi_export_failed**(count)                             | Outbound Kpi Export Failed                                           |
| **azure.customerinsights_hubs.dcioutbound_kpi_export_started**(gauge)                            | Outbound Kpi Export Started*Shown as second*                         |
| **azure.customerinsights_hubs.dcioutbound_kpi_export_succeeded**(count)                          | Outbound Kpi Export Succeeded                                        |
| **azure.customerinsights_hubs.dcioutbound_kpi_record_count**(gauge)                              | Outbound Kpi Record Count*Shown as second*                           |
| **azure.customerinsights_hubs.dcioutbound_profile_export_count**(gauge)                          | Outbound Profile Export Count*Shown as second*                       |
| **azure.customerinsights_hubs.dcioutbound_profile_export_duration**(gauge)                       | Outbound Profile Export Duration*Shown as second*                    |
| **azure.customerinsights_hubs.dcioutbound_profile_export_failed**(count)                         | Outbound Profile Export Failed                                       |
| **azure.customerinsights_hubs.dcioutbound_profile_export_succeeded**(count)                      | Outbound Profile Export Succeeded                                    |
| **azure.customerinsights_hubs.dcipredictions_count**(count)                                        | Prediction Count                                                     |
| **azure.customerinsights_hubs.dcipredictive_match_policies_count**(count)                        | Predictive Match Count                                               |
| **azure.customerinsights_hubs.dciprofiles_count**(count)                                           | Profile Instance Count                                               |
| **azure.customerinsights_hubs.dcisegments_count**(count)                                           | Segment Count*Shown as segment*                                      |
| **azure.customerinsights_hubs.import_asavalues_failed**(count)                                    | Import ASA Values Failed Count                                       |
| **azure.customerinsights_hubs.import_asavalues_succeeded**(count)                                 | Import ASA Values Succeeded Count                                    |

### Events{% #events %}

The Azure Customer Insights integration does not include any events.

### Service Checks{% #service-checks %}

The Azure Customer Insights integration does not include any service checks.

## Troubleshooting{% #troubleshooting %}

Need help? Contact [Datadog support](https://docs.datadoghq.com/help/).