---
title: Azure Customer Insights
description: Track key Azure Customer Insights metrics.
breadcrumbs: Docs > Integrations > Azure Customer Insights
---

# Azure Customer Insights

## Overview{% #overview %}

Azure Customer Insights enables organizations of all sizes to bring together diverse data sets and generate knowledge and insights to build a holistic 360° view of their customers.

Use the Datadog Azure integration to collect metrics from Customer Insights.

## Setup{% #setup %}

### Installation{% #installation %}

If you haven't already, set up the [Microsoft Azure integration](https://docs.datadoghq.com/integrations/azure.md) first. There are no other installation steps.

## Data Collected{% #data-collected %}

### Metrics{% #metrics %}

|  |
|  |
| **azure.customerinsights\_hubs.adla\_job\_for\_standard\_kpi\_completed**(gauge)                     | Adla Job For Standard Kpi Completed In Seconds*Shown as second*      |
| **azure.customerinsights\_hubs.adla\_job\_for\_standard\_kpi\_failed**(gauge)                        | Adla Job For Standard Kpi Failed In Seconds*Shown as second*         |
| **azure.customerinsights\_hubs.adla\_job\_for\_standard\_kpi\_time\_out**(gauge)                     | Adla Job For Standard Kpi TimeOut In Seconds*Shown as second*        |
| **azure.customerinsights\_hubs.dciapi\_calls**(count)                                                | Customer Insights API Calls                                          |
| **azure.customerinsights\_hubs.dciinteractions\_per\_month\_count**(count)                           | Interactions per Month Count                                         |
| **azure.customerinsights\_hubs.dcikpis\_count**(count)                                               | KPI Count                                                            |
| **azure.customerinsights\_hubs.dcimapping\_import\_operation\_failed\_lines**(count)                 | Mapping Import Operation Failed Lines                                |
| **azure.customerinsights\_hubs.dcimapping\_import\_operation\_runtime\_in\_seconds**(gauge)          | Mapping Import Operation Runtime In Seconds*Shown as second*         |
| **azure.customerinsights\_hubs.dcimapping\_import\_operation\_successful\_lines**(count)             | Mapping Import Operation Successful Lines                            |
| **azure.customerinsights\_hubs.dcimapping\_import\_operation\_total\_lines**(count)                  | Mapping Import Operation Total Lines                                 |
| **azure.customerinsights\_hubs.dcioutbound\_initial\_kpi\_export\_failed**(gauge)                    | Outbound Initial Kpi Export Failed*Shown as second*                  |
| **azure.customerinsights\_hubs.dcioutbound\_initial\_kpi\_export\_succeeded**(gauge)                 | Outbound Initial Kpi Export Succeeded*Shown as second*               |
| **azure.customerinsights\_hubs.dcioutbound\_initial\_profile\_export\_duration\_in\_seconds**(gauge) | Outbound Initial Profile Export Duration In Seconds*Shown as second* |
| **azure.customerinsights\_hubs.dcioutbound\_initial\_profile\_export\_failed**(gauge)                | Outbound Initial Profile Export Failed*Shown as second*              |
| **azure.customerinsights\_hubs.dcioutbound\_initial\_profile\_export\_succeeded**(gauge)             | Outbound Initial Profile Export Succeeded*Shown as second*           |
| **azure.customerinsights\_hubs.dcioutbound\_kpi\_export\_duration**(gauge)                           | Outbound Kpi Export Duration*Shown as second*                        |
| **azure.customerinsights\_hubs.dcioutbound\_kpi\_export\_failed**(count)                             | Outbound Kpi Export Failed                                           |
| **azure.customerinsights\_hubs.dcioutbound\_kpi\_export\_started**(gauge)                            | Outbound Kpi Export Started*Shown as second*                         |
| **azure.customerinsights\_hubs.dcioutbound\_kpi\_export\_succeeded**(count)                          | Outbound Kpi Export Succeeded                                        |
| **azure.customerinsights\_hubs.dcioutbound\_kpi\_record\_count**(gauge)                              | Outbound Kpi Record Count*Shown as second*                           |
| **azure.customerinsights\_hubs.dcioutbound\_profile\_export\_count**(gauge)                          | Outbound Profile Export Count*Shown as second*                       |
| **azure.customerinsights\_hubs.dcioutbound\_profile\_export\_duration**(gauge)                       | Outbound Profile Export Duration*Shown as second*                    |
| **azure.customerinsights\_hubs.dcioutbound\_profile\_export\_failed**(count)                         | Outbound Profile Export Failed                                       |
| **azure.customerinsights\_hubs.dcioutbound\_profile\_export\_succeeded**(count)                      | Outbound Profile Export Succeeded                                    |
| **azure.customerinsights\_hubs.dcipredictions\_count**(count)                                        | Prediction Count                                                     |
| **azure.customerinsights\_hubs.dcipredictive\_match\_policies\_count**(count)                        | Predictive Match Count                                               |
| **azure.customerinsights\_hubs.dciprofiles\_count**(count)                                           | Profile Instance Count                                               |
| **azure.customerinsights\_hubs.dcisegments\_count**(count)                                           | Segment Count*Shown as segment*                                      |
| **azure.customerinsights\_hubs.import\_asavalues\_failed**(count)                                    | Import ASA Values Failed Count                                       |
| **azure.customerinsights\_hubs.import\_asavalues\_succeeded**(count)                                 | Import ASA Values Succeeded Count                                    |

### Events{% #events %}

The Azure Customer Insights integration does not include any events.

### Service Checks{% #service-checks %}

The Azure Customer Insights integration does not include any service checks.

## Troubleshooting{% #troubleshooting %}

Need help? Contact [Datadog support](https://docs.datadoghq.com/help/).