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aws_transcribe_call_analytics_category

account_id

Type: STRING

category_name

Type: STRING
Provider name: CategoryName
Description: The name of the Call Analytics category. Category names are case sensitive and must be unique within an Amazon Web Services account.

create_time

Type: TIMESTAMP
Provider name: CreateTime
Description: The date and time the specified Call Analytics category was created. Timestamps are in the format YYYY-MM-DD’T’HH:MM:SS.SSSSSS-UTC. For example, 2022-05-04T12:32:58.761000-07:00 represents 12:32 PM UTC-7 on May 4, 2022.

input_type

Type: STRING
Provider name: InputType
Description: The input type associated with the specified category. POST_CALL refers to a category that is applied to batch transcriptions; REAL_TIME refers to a category that is applied to streaming transcriptions.

last_update_time

Type: TIMESTAMP
Provider name: LastUpdateTime
Description: The date and time the specified Call Analytics category was last updated. Timestamps are in the format YYYY-MM-DD’T’HH:MM:SS.SSSSSS-UTC. For example, 2022-05-05T12:45:32.691000-07:00 represents 12:45 PM UTC-7 on May 5, 2022.

rules

Type: UNORDERED_LIST_STRUCT
Provider name: Rules
Description: The rules used to define a Call Analytics category. Each category can have between 1 and 20 rules.

  • interruption_filter
    Type: STRUCT
    Provider name: InterruptionFilter
    Description: Flag the presence or absence of interruptions in your Call Analytics transcription output. Refer to for more detail.
    • absolute_time_range
      Type: STRUCT
      Provider name: AbsoluteTimeRange
      Description: Makes it possible to specify a time range (in milliseconds) in your audio, during which you want to search for an interruption. See for more detail.
      • end_time
        Type: INT64
        Provider name: EndTime
        Description: The time, in milliseconds, when Amazon Transcribe stops searching for the specified criteria in your audio. If you include EndTime in your request, you must also include StartTime.
      • first
        Type: INT64
        Provider name: First
        Description: The time, in milliseconds, from the start of your media file until the specified value. Amazon Transcribe searches for your specified criteria in this time segment.
      • last
        Type: INT64
        Provider name: Last
        Description: The time, in milliseconds, from the specified value until the end of your media file. Amazon Transcribe searches for your specified criteria in this time segment.
      • start_time
        Type: INT64
        Provider name: StartTime
        Description: The time, in milliseconds, when Amazon Transcribe starts searching for the specified criteria in your audio. If you include StartTime in your request, you must also include EndTime.
    • negate
      Type: BOOLEAN
      Provider name: Negate
      Description: Set to TRUE to flag speech that does not contain interruptions. Set to FALSE to flag speech that contains interruptions.
    • participant_role
      Type: STRING
      Provider name: ParticipantRole
      Description: Specify the interrupter that you want to flag. Omitting this parameter is equivalent to specifying both participants.
    • relative_time_range
      Type: STRUCT
      Provider name: RelativeTimeRange
      Description: Makes it possible to specify a time range (in percentage) in your media file, during which you want to search for an interruption. See for more detail.
      • end_percentage
        Type: INT32
        Provider name: EndPercentage
        Description: The time, in percentage, when Amazon Transcribe stops searching for the specified criteria in your media file. If you include EndPercentage in your request, you must also include StartPercentage.
      • first
        Type: INT32
        Provider name: First
        Description: The time, in percentage, from the start of your media file until the specified value. Amazon Transcribe searches for your specified criteria in this time segment.
      • last
        Type: INT32
        Provider name: Last
        Description: The time, in percentage, from the specified value until the end of your media file. Amazon Transcribe searches for your specified criteria in this time segment.
      • start_percentage
        Type: INT32
        Provider name: StartPercentage
        Description: The time, in percentage, when Amazon Transcribe starts searching for the specified criteria in your media file. If you include StartPercentage in your request, you must also include EndPercentage.
    • threshold
      Type: INT64
      Provider name: Threshold
      Description: Specify the duration of the interruptions in milliseconds. For example, you can flag speech that contains more than 10,000 milliseconds of interruptions.
  • non_talk_time_filter
    Type: STRUCT
    Provider name: NonTalkTimeFilter
    Description: Flag the presence or absence of periods of silence in your Call Analytics transcription output. Refer to for more detail.
    • absolute_time_range
      Type: STRUCT
      Provider name: AbsoluteTimeRange
      Description: Makes it possible to specify a time range (in milliseconds) in your audio, during which you want to search for a period of silence. See for more detail.
      • end_time
        Type: INT64
        Provider name: EndTime
        Description: The time, in milliseconds, when Amazon Transcribe stops searching for the specified criteria in your audio. If you include EndTime in your request, you must also include StartTime.
      • first
        Type: INT64
        Provider name: First
        Description: The time, in milliseconds, from the start of your media file until the specified value. Amazon Transcribe searches for your specified criteria in this time segment.
      • last
        Type: INT64
        Provider name: Last
        Description: The time, in milliseconds, from the specified value until the end of your media file. Amazon Transcribe searches for your specified criteria in this time segment.
      • start_time
        Type: INT64
        Provider name: StartTime
        Description: The time, in milliseconds, when Amazon Transcribe starts searching for the specified criteria in your audio. If you include StartTime in your request, you must also include EndTime.
    • negate
      Type: BOOLEAN
      Provider name: Negate
      Description: Set to TRUE to flag periods of speech. Set to FALSE to flag periods of silence
    • relative_time_range
      Type: STRUCT
      Provider name: RelativeTimeRange
      Description: Makes it possible to specify a time range (in percentage) in your media file, during which you want to search for a period of silence. See for more detail.
      • end_percentage
        Type: INT32
        Provider name: EndPercentage
        Description: The time, in percentage, when Amazon Transcribe stops searching for the specified criteria in your media file. If you include EndPercentage in your request, you must also include StartPercentage.
      • first
        Type: INT32
        Provider name: First
        Description: The time, in percentage, from the start of your media file until the specified value. Amazon Transcribe searches for your specified criteria in this time segment.
      • last
        Type: INT32
        Provider name: Last
        Description: The time, in percentage, from the specified value until the end of your media file. Amazon Transcribe searches for your specified criteria in this time segment.
      • start_percentage
        Type: INT32
        Provider name: StartPercentage
        Description: The time, in percentage, when Amazon Transcribe starts searching for the specified criteria in your media file. If you include StartPercentage in your request, you must also include EndPercentage.
    • threshold
      Type: INT64
      Provider name: Threshold
      Description: Specify the duration, in milliseconds, of the period of silence that you want to flag. For example, you can flag a silent period that lasts 30,000 milliseconds.
  • sentiment_filter
    Type: STRUCT
    Provider name: SentimentFilter
    Description: Flag the presence or absence of specific sentiments in your Call Analytics transcription output. Refer to for more detail.
    • absolute_time_range
      Type: STRUCT
      Provider name: AbsoluteTimeRange
      Description: Makes it possible to specify a time range (in milliseconds) in your audio, during which you want to search for the specified sentiments. See for more detail.
      • end_time
        Type: INT64
        Provider name: EndTime
        Description: The time, in milliseconds, when Amazon Transcribe stops searching for the specified criteria in your audio. If you include EndTime in your request, you must also include StartTime.
      • first
        Type: INT64
        Provider name: First
        Description: The time, in milliseconds, from the start of your media file until the specified value. Amazon Transcribe searches for your specified criteria in this time segment.
      • last
        Type: INT64
        Provider name: Last
        Description: The time, in milliseconds, from the specified value until the end of your media file. Amazon Transcribe searches for your specified criteria in this time segment.
      • start_time
        Type: INT64
        Provider name: StartTime
        Description: The time, in milliseconds, when Amazon Transcribe starts searching for the specified criteria in your audio. If you include StartTime in your request, you must also include EndTime.
    • negate
      Type: BOOLEAN
      Provider name: Negate
      Description: Set to TRUE to flag the sentiments that you didn’t include in your request. Set to FALSE to flag the sentiments that you specified in your request.
    • participant_role
      Type: STRING
      Provider name: ParticipantRole
      Description: Specify the participant that you want to flag. Omitting this parameter is equivalent to specifying both participants.
    • relative_time_range
      Type: STRUCT
      Provider name: RelativeTimeRange
      Description: Makes it possible to specify a time range (in percentage) in your media file, during which you want to search for the specified sentiments. See for more detail.
      • end_percentage
        Type: INT32
        Provider name: EndPercentage
        Description: The time, in percentage, when Amazon Transcribe stops searching for the specified criteria in your media file. If you include EndPercentage in your request, you must also include StartPercentage.
      • first
        Type: INT32
        Provider name: First
        Description: The time, in percentage, from the start of your media file until the specified value. Amazon Transcribe searches for your specified criteria in this time segment.
      • last
        Type: INT32
        Provider name: Last
        Description: The time, in percentage, from the specified value until the end of your media file. Amazon Transcribe searches for your specified criteria in this time segment.
      • start_percentage
        Type: INT32
        Provider name: StartPercentage
        Description: The time, in percentage, when Amazon Transcribe starts searching for the specified criteria in your media file. If you include StartPercentage in your request, you must also include EndPercentage.
    • sentiments
      Type: UNORDERED_LIST_STRING
      Provider name: Sentiments
      Description: Specify the sentiments that you want to flag.
  • transcript_filter
    Type: STRUCT
    Provider name: TranscriptFilter
    Description: Flag the presence or absence of specific words or phrases in your Call Analytics transcription output. Refer to for more detail.
    • absolute_time_range
      Type: STRUCT
      Provider name: AbsoluteTimeRange
      Description: Makes it possible to specify a time range (in milliseconds) in your audio, during which you want to search for the specified key words or phrases. See for more detail.
      • end_time
        Type: INT64
        Provider name: EndTime
        Description: The time, in milliseconds, when Amazon Transcribe stops searching for the specified criteria in your audio. If you include EndTime in your request, you must also include StartTime.
      • first
        Type: INT64
        Provider name: First
        Description: The time, in milliseconds, from the start of your media file until the specified value. Amazon Transcribe searches for your specified criteria in this time segment.
      • last
        Type: INT64
        Provider name: Last
        Description: The time, in milliseconds, from the specified value until the end of your media file. Amazon Transcribe searches for your specified criteria in this time segment.
      • start_time
        Type: INT64
        Provider name: StartTime
        Description: The time, in milliseconds, when Amazon Transcribe starts searching for the specified criteria in your audio. If you include StartTime in your request, you must also include EndTime.
    • negate
      Type: BOOLEAN
      Provider name: Negate
      Description: Set to TRUE to flag the absence of the phrase that you specified in your request. Set to FALSE to flag the presence of the phrase that you specified in your request.
    • participant_role
      Type: STRING
      Provider name: ParticipantRole
      Description: Specify the participant that you want to flag. Omitting this parameter is equivalent to specifying both participants.
    • relative_time_range
      Type: STRUCT
      Provider name: RelativeTimeRange
      Description: Makes it possible to specify a time range (in percentage) in your media file, during which you want to search for the specified key words or phrases. See for more detail.
      • end_percentage
        Type: INT32
        Provider name: EndPercentage
        Description: The time, in percentage, when Amazon Transcribe stops searching for the specified criteria in your media file. If you include EndPercentage in your request, you must also include StartPercentage.
      • first
        Type: INT32
        Provider name: First
        Description: The time, in percentage, from the start of your media file until the specified value. Amazon Transcribe searches for your specified criteria in this time segment.
      • last
        Type: INT32
        Provider name: Last
        Description: The time, in percentage, from the specified value until the end of your media file. Amazon Transcribe searches for your specified criteria in this time segment.
      • start_percentage
        Type: INT32
        Provider name: StartPercentage
        Description: The time, in percentage, when Amazon Transcribe starts searching for the specified criteria in your media file. If you include StartPercentage in your request, you must also include EndPercentage.
    • targets
      Type: UNORDERED_LIST_STRING
      Provider name: Targets
      Description: Specify the phrases that you want to flag.
    • transcript_filter_type
      Type: STRING
      Provider name: TranscriptFilterType
      Description: Flag the presence or absence of an exact match to the phrases that you specify. For example, if you specify the phrase “speak to a manager” as your Targets value, only that exact phrase is flagged. Note that semantic matching is not supported. For example, if your customer says “speak to the manager”, instead of “speak to a manager”, your content is not flagged.

tags

Type: UNORDERED_LIST_STRING