Set up End User Device Monitoring

Join the Preview!

End User Device Monitoring is in Preview. To enroll, click Request Access.

Request Access

Set up the Datadog Agent on employee desktops and laptops to collect End User Device Monitoring data.

You must receive confirmation of Preview access before data appears in Datadog. After submitting your request, wait for an access confirmation before completing the setup steps below.

Supported platforms

  • Windows 10 and later
  • macOS 11 and later

Set up the Datadog Agent

  1. Confirm that you have received access to the Preview before continuing. If you have not received confirmation, request access and wait for approval.

  2. Follow the setup instructions for your platform:

Next steps

To collect additional data from monitored devices, enable one or more of the following features or integrations:

Getting started

Once devices start populating, start exploring End User Devices by:

  1. Mapping devices to end users with a Reference Table. On the Settings page, click Edit to upload a mapping between device identifiers, such as hostname, and user attributes such as name, email, and team.
  2. Asking Bits about device health and trends. Open Bits Chat and ask questions about the fleet in natural language. For example, ask which devices are using the most CPU, which laptops have low battery capacity, or which users lost connectivity.
  3. Querying device data with the Datadog MCP Server. Connect an AI client, such as Cursor or Claude, to the Datadog MCP Server to retrieve device metrics, logs, and related telemetry through that client. See Set up the Datadog MCP Server to get started.
  4. Reviewing battery health. Create a dashboard with battery metrics such as maximum capacity, cycle count, and charge status to identify laptops to replace.
  5. Tracking latency to destinations. Set up Network Path on monitored devices to measure latency from a device to a destination, such as a SaaS application, and find the hop where delay is introduced. Read Trace network paths from user devices to SaaS applications for examples.

Further reading

Additional helpful documentation, links, and articles: