Set up End User Device Monitoring

Join the Preview!

End User Device Monitoring is in Preview. To enroll, click Request Access.

Request Access

Overview

Managing employee devices at scale is difficult when performance issues, connectivity problems, and crashes are hard to detect before they affect users. End User Device Monitoring gives IT teams visibility into the health and performance of employee desktops and laptops, both physical and virtual, from a single location in Datadog. This page covers how End User Device Monitoring works and its key capabilities.

You must receive confirmation of Preview access before data appears in Datadog. After submitting your request, wait for an access confirmation before completing the setup steps below.

Supported platforms

  • Windows 10 and later
  • macOS
  • Linux

Configure the Datadog Agent

  1. Confirm that you have received access to the Preview. If you have not received confirmation, request access and wait for approval before continuing.

  2. Install the Datadog Agent (v7.76 or later is required):

  3. In the main datadog.yaml configuration file, set the following parameter:

    This parameter is required. Without it, devices are billed as hosts.
    infrastructure_mode: end_user_device

  4. Configure Network Path to see the hop-by-hop view of a traceroute from the End User Device to a specific destination.

  5. Restart the Datadog Agent.

Explore the App

Overview

The Overview section displays device health status, device type distribution, and OS breakdown. This helps you efficiently identify unhealthy devices, track fleet composition, and understand overall system health at a glance.

Device-level details

View detailed health and usage information for individual devices.

Select a device to access device-specific metrics and status information. Use this view to investigate anomalies, monitor usage trends, and troubleshoot issues more efficiently.

For a complete list of features, see Key Capabilities.

To collect additional data from monitored devices, enable one or more of the following features or integrations:

Further reading

Additional helpful documentation, links, and articles:

End User Device MonitoringDOCUMENTATION more more