---
title: Setup and Configuration
description: Configure and customize your Incident Management experience
breadcrumbs: Docs > Incident Response > Incident Management > Setup and Configuration
---

# Setup and Configuration

## Overview{% #overview %}

Use [Incident Settings](https://app.datadoghq.com/incidents/settings) to customize aspects of the Incident Management experience for your entire organization. These settings enable you to align your usage of Incident Management with your existing processes.

## Incident types{% #incident-types %}

Incident types allow you to apply different settings to different classes of incidents. The response for a security incident can be very different from the response for a service disruption. With incident types, you can customize each response.

To create an incident type:

1. Navigate to the [Incidents Settings](https://app.datadoghq.com/incidents/settings) page.
1. Click **Add Incident Type**.
1. Specify an Incident Type Name.
1. (Optional) Add a description.

## Global settings{% #global-settings %}

| Setting                  | Description                                                                                                                                                                                                              |
| ------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Analytics Dashboard | Customize the dashboard for the Analytics button on the Incidents homepage. By default, this links to the template Incident Management Overview dashboard for [Analytics](https://app.datadoghq.com/incidents/settings). |
| Monitor Automations | Create incident @-mentions that can be used in a [monitor's notification message](https://docs.datadoghq.com/monitors/notify/) to automatically create incidents when the monitor triggers.                              |

## Customize incident response{% #customize-incident-response %}

- [Information](https://docs.datadoghq.com/incident_response/incident_management/setup_and_configuration/information)
- [Integrations](https://docs.datadoghq.com/incident_response/incident_management/setup_and_configuration/integrations)
- [Follow-ups](https://docs.datadoghq.com/incident_response/incident_management/post_incident/follow-ups)
- [Notification Rules](https://docs.datadoghq.com/incident_response/incident_management/setup_and_configuration/notification_rules)
- [Property Fields](https://docs.datadoghq.com/incident_response/incident_management/setup_and_configuration/property_fields)
- [Responder Types](https://docs.datadoghq.com/incident_response/incident_management/setup_and_configuration/responder_types)
- [Templates](https://docs.datadoghq.com/incident_response/incident_management/setup_and_configuration/templates)
- [Automations](https://docs.datadoghq.com/incident_response/incident_management/setup_and_configuration/automations)