Create alerts in JSM Ops.

Overview

Connect Jira Service Management Operations (JSM Ops) to Datadog to create and close on-call alerts in Jira Service Management Ops. Automatically import your on-call response teams and begin notifying them through monitors by using @jsm_ops in monitor descriptions.

Setup

1. Click the “Add Account” button to connect your JSM account.
2. Complete the OAuth 2.0 flow.
3. Your on-call Response Teams will then be automatically populated, and you can begin using @jsm_ops-<response_team> handles in your monitors.

Migrating from Opsgenie

If you are migrating to JSM Ops from Opsgenie, begin by following the Setup instructions above for your JSM Ops account. After your account has been validated and your JSM Ops handles have been auto-populated, you can migrate any existing @opsgenie monitor handles to @jsm_ops by following this documentation.

Uninstallation

To uninstall the integration, delete all JSM accounts.

Support

Need help? Contact Datadog Support.