Phrase Matcher

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Phrase Matcher is a Google Cloud resource used to identify and analyze specific phrases within text or audio data. It is commonly used in Contact Center AI and speech analytics to detect predefined terms or expressions in conversations. This helps automate quality monitoring, compliance checks, and customer sentiment analysis by matching phrases against transcripts or real-time speech streams.

gcp.contactcenterinsights_phrase_matcher

Fields

ID	Type	Data Type	Description
_key	core	string
activation_update_time	core	timestamp	Output only. The most recent time at which the activation status was updated.
active	core	bool	Applies the phrase matcher only when it is active.
ancestors	core	array<string>
datadog_display_name	core	string
gcp_display_name	core	string	The human-readable name of the phrase matcher.
labels	core	array<string>
name	core	string	The resource name of the phrase matcher. Format: projects/{project}/locations/{location}/phraseMatchers/{phrase_matcher}
organization_id	core	string
parent	core	string
phrase_match_rule_groups	core	json	A list of phase match rule groups that are included in this matcher.
project_id	core	string
project_number	core	string
region_id	core	string
resource_name	core	string
revision_create_time	core	timestamp	Output only. The timestamp of when the revision was created. It is also the create time when a new matcher is added.
revision_id	core	string	Output only. Immutable. The revision ID of the phrase matcher. A new revision is committed whenever the matcher is changed, except when it is activated or deactivated. A server generated random ID will be used. Example: locations/global/phraseMatchers/my-first-matcher@1234567
role_match	core	string	The role whose utterances the phrase matcher should be matched against. If the role is ROLE_UNSPECIFIED it will be matched against any utterances in the transcript.
tags	core	hstore_csv
type	core	string	Required. The type of this phrase matcher.
update_time	core	timestamp	Output only. The most recent time at which the phrase matcher was updated.
version_tag	core	string	The customized version tag to use for the phrase matcher. If not specified, it will default to `revision_id`.
zone_id	core	string