Amazon Connect Wisdom Assistant

Amazon Connect Wisdom Assistant is a resource that represents an AI-powered assistant within Amazon Connect Wisdom. It helps contact center agents quickly find relevant information across knowledge bases and systems during customer interactions. The assistant provides summarized insights and recommendations to improve response accuracy and reduce handling time.

aws.wisdom_assistant

Fields

TitleIDTypeData TypeDescription
_keycorestring
account_idcorestring
assistant_arncorestringThe Amazon Resource Name (ARN) of the Wisdom assistant.
assistant_idcorestringThe identifier of the Wisdom assistant.
descriptioncorestringThe description of the assistant.
integration_configurationcorejsonThe configuration information for the Wisdom assistant integration.
namecorestringThe name of the assistant.
server_side_encryption_configurationcorejsonThe configuration information for the customer managed key used for encryption. This KMS key must have a policy that allows kms:CreateGrant, kms:DescribeKey, and kms:Decrypt/kms:GenerateDataKey permissions to the IAM identity using the key to invoke Wisdom. To use Wisdom with chat, the key policy must also allow kms:Decrypt, kms:GenerateDataKey*, and kms:DescribeKey permissions to the connect.amazonaws.com service principal. For more information about setting up a customer managed key for Wisdom, see Enable Amazon Connect Wisdom for your instance.
statuscorestringThe status of the assistant.
tagscorehstore_csv
typecorestringThe type of the assistant.