Connect Quick Connect

Connect Quick Connect in AWS is a resource within Amazon Connect that provides a shortcut for agents to quickly transfer calls, chats, or tasks to a specific destination. This destination can be another agent, a queue, or an external phone number. It simplifies the agent experience by reducing steps needed to route interactions, improving efficiency and customer service.

aws.connect_quick_connect

Fields

TitleIDTypeData TypeDescription
_keycorestring
account_idcorestring
descriptioncorestringThe description.
last_modified_regioncorestringThe Amazon Web Services Region where this resource was last modified.
last_modified_timecoretimestampThe timestamp when this resource was last modified.
namecorestringThe name of the quick connect.
quick_connect_arncorestringThe Amazon Resource Name (ARN) of the quick connect.
quick_connect_configcorejsonContains information about the quick connect.
quick_connect_idcorestringThe identifier for the quick connect.
tagscorehstore