Connect Integration Association

Connect Integration Association in AWS represents the link between an Amazon Connect instance and an external application or service. It allows you to integrate third-party tools, such as customer relationship management systems or workforce management solutions, with your contact center. This association helps streamline workflows, improve agent efficiency, and enhance customer experiences by enabling seamless data and functionality sharing between Amazon Connect and the integrated system.

aws.connect_integration_association

Fields

TitleIDTypeData TypeDescription
_keycorestring
account_idcorestring
instance_idcorestringThe identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
integration_arncorestringThe Amazon Resource Name (ARN) for the AppIntegration.
integration_association_arncorestringThe Amazon Resource Name (ARN) for the AppIntegration association.
integration_association_idcorestringThe identifier for the AppIntegration association.
integration_typecorestringThe integration type.
source_application_namecorestringThe user-provided, friendly name for the external application.
source_application_urlcorestringThe URL for the external application.
source_typecorestringThe name of the source.
tagscorehstore