Connect Contact Flow

Docs > DDSQL Reference > Data Directory > Connect Contact Flow

Connect Contact Flow in AWS is a resource within Amazon Connect that defines the customer experience during an interaction. It is essentially a workflow that controls how calls or chats are routed, what prompts are played, and how agents or automated actions handle the interaction. This resource allows you to design and manage customer journeys, integrating with other AWS services for personalization and automation.

aws.connect_contact_flow

Fields

ID	Type	Data Type	Description
_key	core	string
account_id	core	string
arn	core	string	The Amazon Resource Name (ARN) of the flow.
content	core	string	The JSON string that represents the content of the flow. For an example, see Example flow in Amazon Connect Flow language. Length Constraints: Minimum length of 1. Maximum length of 256000.
description	core	string	The description of the flow.
flow_content_sha256	core	string	Indicates the checksum value of the flow content.
id	core	string	The identifier of the flow.
last_modified_region	core	string	The region in which the flow was last modified
last_modified_time	core	timestamp	The time at which the flow was last modified.
name	core	string	The name of the flow.
state	core	string	The type of flow.
status	core	string	The status of the flow.
tags	core	hstore
type	core	string	The type of the flow. For descriptions of the available types, see Choose a flow type in the Amazon Connect Administrator Guide.
version	core	int64	The identifier of the flow version.
version_description	core	string	The description of the flow version.