Connect Agent Status

Connect Agent Status in AWS provides details about an agent’s current status within Amazon Connect. It returns information such as the agent’s availability state, custom status configurations, and related metadata. This helps administrators and supervisors monitor agent activity, manage workloads, and ensure efficient contact center operations.

aws.connect_agent_status

Fields

TitleIDTypeData TypeDescription
_keycorestring
account_idcorestring
agent_status_arncorestringThe Amazon Resource Name (ARN) of the agent status.
agent_status_idcorestringThe identifier of the agent status.
descriptioncorestringThe description of the agent status.
display_ordercoreint64The display order of the agent status.
last_modified_regioncorestringThe Amazon Web Services Region where this resource was last modified.
last_modified_timecoretimestampThe timestamp when this resource was last modified.
namecorestringThe name of the agent status.
statecorestringThe state of the agent status.
tagscorehstore
typecorestringThe type of agent status.