Chat with Bits AI SRE

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Within an investigation, you can chat with Bits to gather additional information about the investigation, related telemetry, and more.

Example chat where a user asks Bits AI about related ongoing incidents, and Bits AI responds with a list of related incidents and an explanation on what makes them related

Data sources

The Bits AI SRE chatbot has access to:

  • Investigation details: Details on the monitor alert, exploratory queries that were run, hypotheses and their assessments, and the root cause conclusion
  • Telemetry: Details on metrics, logs, traces, events, monitors, RUM events, dashboards, notebooks, and hosts
  • Incidents: Details on incidents and their status, severity, and more
  • Services: Services in Software Catalog with their dependencies, owners, and more
  • Datadog documentation: Documented Datadog product information
  • Confluence documentation: Relevant documentation or runbooks from your Confluence documentation (if the Confluence integration is configured to enable account crawling)

Example questions

FunctionalityExample promptData source
Ask for clarification on investigation detailsWhy do you think there's database query slowness?Bits AI SRE Investigation details
Ask for elaborations on investigation findingsTell me more about the increased 500s on <web-store>.Bits AI SRE Investigation details
Learn how to make Bits work betterHow can I make the investigation more effective next time?Bits AI SRE Investigation details
Look up information about a serviceAre there any ongoing incidents for <web-store>?Software Catalog and Incidents
Find recent changes for a serviceWere there any recent changes on <web-store>?Change Tracking
Query APM request, error, and duration metricsWhat's the current error rate for <web-store>?APM
Ask about Datadog productsDoes Bits AI SRE connect to Datadog Case Management?Datadog Documentation
Create a NotebookCan you create a notebook with a summary of this investigation?Notebooks