Get all Salesforce incident templates

GET https://api.ap1.datadoghq.com/api/v2/integration/salesforce-incidents/incident-templateshttps://api.ap2.datadoghq.com/api/v2/integration/salesforce-incidents/incident-templateshttps://api.datadoghq.eu/api/v2/integration/salesforce-incidents/incident-templateshttps://api.ddog-gov.com/api/v2/integration/salesforce-incidents/incident-templateshttps://api.us2.ddog-gov.com/api/v2/integration/salesforce-incidents/incident-templateshttps://api.datadoghq.com/api/v2/integration/salesforce-incidents/incident-templateshttps://api.us3.datadoghq.com/api/v2/integration/salesforce-incidents/incident-templateshttps://api.us5.datadoghq.com/api/v2/integration/salesforce-incidents/incident-templates

Overview

Get all Salesforce incident templates configured for your organization. This endpoint requires the integrations_read permission.

Response

OK

Response containing a list of Salesforce incident templates.

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Field

Type

Description

data [required]

[object]

An array of Salesforce incident templates.

attributes [required]

object

Salesforce incident template attributes returned by the API.

description

string

Long-form description body for Salesforce incidents created from this template.

name

string

Human-readable name for this incident template.

owner_id

string

The Salesforce user ID that owns incidents created from this template.

priority

enum

Priority of the Salesforce incident created from this template. Allowed enum values: Critical,High,Moderate,Low

salesforce_org_id

uuid

The Datadog-assigned ID of the Salesforce organization this template belongs to.

subject

string

Subject line for Salesforce incidents created from this template.

id [required]

string

The ID of the Salesforce incident template.

type [required]

enum

Salesforce incident template resource type. Allowed enum values: salesforce-incidents-incident-template

default: salesforce-incidents-incident-template

{
  "data": [
    {
      "attributes": {
        "description": "An incident was detected by Datadog monitors.",
        "name": "production-outage",
        "owner_id": "005000000000000",
        "priority": "High",
        "salesforce_org_id": "596da4af-0563-4097-90ff-07230c3f9db3",
        "subject": "Datadog Incident: Production Outage"
      },
      "id": "596da4af-0563-4097-90ff-07230c3f9db3",
      "type": "salesforce-incidents-incident-template"
    }
  ]
}

Forbidden

API error response.

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Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Too many requests

API error response.

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Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Code Example

                  # Curl command
curl -X GET "https://api.ap1.datadoghq.com"https://api.ap2.datadoghq.com"https://api.datadoghq.eu"https://api.ddog-gov.com"https://api.us2.ddog-gov.com"https://api.datadoghq.com"https://api.us3.datadoghq.com"https://api.us5.datadoghq.com/api/v2/integration/salesforce-incidents/incident-templates" \ -H "Accept: application/json" \ -H "DD-API-KEY: ${DD_API_KEY}" \ -H "DD-APPLICATION-KEY: ${DD_APP_KEY}"