Key-value pairs of case attributes. Each key maps to an array of string values, used for flexible metadata such as labels or tags.
<any-key>
[string]
closed_at
date-time
Timestamp of when the case was closed
created_at
date-time
Timestamp of when the case was created
custom_attributes
object
Case custom attributes
<any-key>
object
A typed value for a custom attribute on a specific case.
is_multi [required]
boolean
If true, value must be an array
type [required]
enum
The data type of the custom attribute, which determines the allowed values and UI input control.
Allowed enum values: URL,TEXT,NUMBER,SELECT
value [required]
<oneOf>
The value of a custom attribute. The accepted format depends on the attribute's type and whether it accepts multiple values.
Object 1
string
A string value for a TEXT, URL, or SELECT-type custom attribute.
Object 2
[string]
An array of string values for a multi-value TEXT, URL, or SELECT-type custom attribute.
Object 3
double
A numeric value for a NUMBER-type custom attribute.
Object 4
[number]
An array of numeric values for a multi-value NUMBER-type custom attribute.
description
string
Description
jira_issue
object
Jira issue attached to case
result
object
Jira issue information
issue_id
string
Jira issue ID
issue_key
string
Jira issue key
issue_url
string
Jira issue URL
project_key
string
Jira project key
status
enum
Case status
Allowed enum values: IN_PROGRESS,COMPLETED,FAILED
default: IN_PROGRESS
key
string
Key
modified_at
date-time
Timestamp of when the case was last modified
priority
enum
Case priority
Allowed enum values: NOT_DEFINED,P1,P2,P3,P4,P5
default: NOT_DEFINED
service_now_ticket
object
ServiceNow ticket attached to case
result
object
ServiceNow ticket information
sys_target_link
string
Link to the Incident created on ServiceNow
status
enum
Case status
Allowed enum values: IN_PROGRESS,COMPLETED,FAILED
default: IN_PROGRESS
status
enum
DEPRECATED: Deprecated way of representing the case status, which only supports OPEN, IN_PROGRESS, and CLOSED statuses. Use status_name instead.
Allowed enum values: OPEN,IN_PROGRESS,CLOSED
status_group
enum
Status group of the case.
Allowed enum values: SG_OPEN,SG_IN_PROGRESS,SG_CLOSED
status_name
string
Status of the case. Must be one of the existing statuses for the case's type.
title
string
Title
type
enum
DEPRECATED: Case type
Allowed enum values: STANDARD
JSON:API resource type for cases.
Allowed enum values: case
default: case
{"data":{"attributes":{"archived_at":"2019-09-19T10:00:00.000Z","attributes":{"<any-key>":[]},"closed_at":"2019-09-19T10:00:00.000Z","created_at":"2019-09-19T10:00:00.000Z","custom_attributes":{"<any-key>":{"is_multi":false,"type":"NUMBER","value":{"description":"","type":""}}},"description":"string","jira_issue":{"result":{"issue_id":"string","issue_key":"string","issue_url":"string","project_key":"string"},"status":"COMPLETED"},"key":"CASEM-4523","modified_at":"2019-09-19T10:00:00.000Z","priority":"NOT_DEFINED","service_now_ticket":{"result":{"sys_target_link":"string"},"status":"COMPLETED"},"status":"OPEN","status_group":"SG_OPEN","status_name":"Open","title":"Memory leak investigation on API","type":"STANDARD","type_id":"3b010bde-09ce-4449-b745-71dd5f861963"},"id":"aeadc05e-98a8-11ec-ac2c-da7ad0900001","relationships":{"assignee":{"data":{"id":"00000000-0000-0000-0000-000000000000","type":"user"}},"created_by":{"data":{"id":"00000000-0000-0000-0000-000000000000","type":"user"}},"modified_by":{"data":{"id":"00000000-0000-0000-0000-000000000000","type":"user"}},"project":{"data":{"id":"e555e290-ed65-49bd-ae18-8acbfcf18db7","type":"project"}}},"type":"case"}}
## default
#
# Path parameters exportcase_id="f98a5a5b-e0ff-45d4-b2f5-afe6e74de504" # Use a Personal Access Token or Service Access Token exportDD_BEARER_TOKEN="<PERSONAL_ACCESS_TOKEN OR SERVICE_ACCESS_TOKEN>"
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comap2.datadoghq.comuk1.datadoghq.comddog-gov.comus2.ddog-gov.com"DD_BEARER_TOKEN="<PERSONAL_ACCESS_TOKEN OR SERVICE_ACCESS_TOKEN>"python3"example.py"
# Update case resolved reason returns "OK" responserequire"datadog_api_client"DatadogAPIClient.configuredo|config|config.access_token=ENV["DD_BEARER_TOKEN"]endapi_instance=DatadogAPIClient::V2::CaseManagementAPI.newbody=DatadogAPIClient::V2::CaseUpdateResolvedReasonRequest.new({data:DatadogAPIClient::V2::CaseUpdateResolvedReason.new({attributes:DatadogAPIClient::V2::CaseUpdateResolvedReasonAttributes.new({security_resolved_reason:"FALSE_POSITIVE",}),type:DatadogAPIClient::V2::CaseResourceType::CASE,}),})papi_instance.update_case_resolved_reason("case_id",body)
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comap2.datadoghq.comuk1.datadoghq.comddog-gov.comus2.ddog-gov.com"DD_BEARER_TOKEN="<PERSONAL_ACCESS_TOKEN OR SERVICE_ACCESS_TOKEN>"rb"example.rb"
// Update case resolved reason returns "OK" responsepackagemainimport("context""encoding/json""fmt""os""github.com/DataDog/datadog-api-client-go/v2/api/datadog""github.com/DataDog/datadog-api-client-go/v2/api/datadogV2")funcmain(){body:=datadogV2.CaseUpdateResolvedReasonRequest{Data:datadogV2.CaseUpdateResolvedReason{Attributes:datadogV2.CaseUpdateResolvedReasonAttributes{SecurityResolvedReason:"FALSE_POSITIVE",},Type:datadogV2.CASERESOURCETYPE_CASE,},}ctx:=datadog.NewDefaultContext(context.Background())ctx=context.WithValue(ctx,datadog.ContextAccessToken,os.Getenv("DD_BEARER_TOKEN"))configuration:=datadog.NewConfiguration()apiClient:=datadog.NewAPIClient(configuration)api:=datadogV2.NewCaseManagementApi(apiClient)resp,r,err:=api.UpdateCaseResolvedReason(ctx,"case_id",body)iferr!=nil{fmt.Fprintf(os.Stderr,"Error when calling `CaseManagementApi.UpdateCaseResolvedReason`: %v\n",err)fmt.Fprintf(os.Stderr,"Full HTTP response: %v\n",r)}responseContent,_:=json.MarshalIndent(resp,""," ")fmt.Fprintf(os.Stdout,"Response from `CaseManagementApi.UpdateCaseResolvedReason`:\n%s\n",responseContent)}
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comap2.datadoghq.comuk1.datadoghq.comddog-gov.comus2.ddog-gov.com"DD_BEARER_TOKEN="<PERSONAL_ACCESS_TOKEN OR SERVICE_ACCESS_TOKEN>"go run"main.go"
// Update case resolved reason returns "OK" responseimportcom.datadog.api.client.ApiClient;importcom.datadog.api.client.ApiException;importcom.datadog.api.client.v2.api.CaseManagementApi;importcom.datadog.api.client.v2.model.CaseResourceType;importcom.datadog.api.client.v2.model.CaseResponse;importcom.datadog.api.client.v2.model.CaseUpdateResolvedReason;importcom.datadog.api.client.v2.model.CaseUpdateResolvedReasonAttributes;importcom.datadog.api.client.v2.model.CaseUpdateResolvedReasonRequest;publicclassExample{publicstaticvoidmain(String[]args){ApiClientdefaultClient=ApiClient.getDefaultApiClient();defaultClient.setAccessToken(System.getenv("DD_BEARER_TOKEN"));CaseManagementApiapiInstance=newCaseManagementApi(defaultClient);CaseUpdateResolvedReasonRequestbody=newCaseUpdateResolvedReasonRequest().data(newCaseUpdateResolvedReason().attributes(newCaseUpdateResolvedReasonAttributes().securityResolvedReason("FALSE_POSITIVE")).type(CaseResourceType.CASE));try{CaseResponseresult=apiInstance.updateCaseResolvedReason("f98a5a5b-e0ff-45d4-b2f5-afe6e74de504",body);System.out.println(result);}catch(ApiExceptione){System.err.println("Exception when calling CaseManagementApi#updateCaseResolvedReason");System.err.println("Status code: "+e.getCode());System.err.println("Reason: "+e.getResponseBody());System.err.println("Response headers: "+e.getResponseHeaders());e.printStackTrace();}}}
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comap2.datadoghq.comuk1.datadoghq.comddog-gov.comus2.ddog-gov.com"DD_BEARER_TOKEN="<PERSONAL_ACCESS_TOKEN OR SERVICE_ACCESS_TOKEN>"java"Example.java"
// Update case resolved reason returns "OK" response
usedatadog_api_client::datadog;usedatadog_api_client::datadogV2::api_case_management::CaseManagementAPI;usedatadog_api_client::datadogV2::model::CaseResourceType;usedatadog_api_client::datadogV2::model::CaseUpdateResolvedReason;usedatadog_api_client::datadogV2::model::CaseUpdateResolvedReasonAttributes;usedatadog_api_client::datadogV2::model::CaseUpdateResolvedReasonRequest;#[tokio::main]asyncfnmain(){letbody=CaseUpdateResolvedReasonRequest::new(CaseUpdateResolvedReason::new(CaseUpdateResolvedReasonAttributes::new("FALSE_POSITIVE".to_string()),CaseResourceType::CASE,));letconfiguration=datadog::Configuration::new();letapi=CaseManagementAPI::with_config(configuration);letresp=api.update_case_resolved_reason("case_id".to_string(),body).await;ifletOk(value)=resp{println!("{:#?}",value);}else{println!("{:#?}",resp.unwrap_err());}}
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comap2.datadoghq.comuk1.datadoghq.comddog-gov.comus2.ddog-gov.com"DD_API_KEY="<DD_API_KEY>"DD_APP_KEY="<DD_APP_KEY>"cargo run
/**
* Update case resolved reason returns "OK" response
*/import{client,v2}from"@datadog/datadog-api-client";constconfiguration=client.createConfiguration({authMethods:{AuthZ:{accessToken: process.env.DD_BEARER_TOKENasstring,},},});constapiInstance=newv2.CaseManagementApi(configuration);constparams: v2.CaseManagementApiUpdateCaseResolvedReasonRequest={body:{data:{attributes:{securityResolvedReason:"FALSE_POSITIVE",},type:"case",},},caseId:"case_id",};apiInstance.updateCaseResolvedReason(params).then((data: v2.CaseResponse)=>{console.log("API called successfully. Returned data: "+JSON.stringify(data));}).catch((error: any)=>console.error(error));
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comap2.datadoghq.comuk1.datadoghq.comddog-gov.comus2.ddog-gov.com"DD_BEARER_TOKEN="<PERSONAL_ACCESS_TOKEN OR SERVICE_ACCESS_TOKEN>"tsc"example.ts"
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